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eGovernment Forschung seit 2001 | eGovernment Research since 2001

Best Practice

  • USA: Utah.gov Selected Winner of 2010 Government Customer Support Excellence Award

    The Official Website of the State of Utah (www.Utah.gov) Takes Home the Top Prize in Technical Excellence

    Utah’s official website (www.Utah.gov) and its customer support team were recently honored with the 2010 Government Customer Support (GCS) Excellence Award in the category of Technical Excellence – Utah.gov’s 3rd GCS Excellence Award. The GCS Excellence Awards are presented annually on behalf of Cgov Community of Practice (www.fedhelpdesk.roc.noaa.gov) to recognize government excellence in customer service.

    The awards spotlight the very best in government customer service in four categories: teamwork, technical excellence, customer focus, and overall excellence. Winners and other finalists are selected based upon independent scoring by a panel of judges from both the public and private sectors.

  • USA: Virginia: Digital county

    For the fifth year in a row, Roanoke County has been recognized for its innovative use of technology

    If you live in Roanoke County, you may take for granted that you can go online and pay taxes, apply for a burn permit, reserve a picnic shelter in a park, or read all the background information for the board of supervisors' agenda.

    Those and myriad other Internet-based services are luxuries that residents of many other counties in Virginia and elsewhere don't have, although such services are slowly spreading even to more rural areas, according to Gage Harter, director of communications for the Virginia Association of Counties.

  • USA: Virginia’s Official Web Site Named Best in the Nation

    Governor Timothy M. Kaine announced recently that Virginia's official state Web site (www.Virginia.gov) has been named first in the nation in the Center for Digital Government's 2008 Best of the Web competition. This prestigious honor follows an extensive redesign of the Web portal, which uses colorful imagery to invite participation in online services and features new Web 2.0 social media functionality to enhance the user experience. The new Web site design went live this June.

    "Across Virginia, we are using information technology to develop innovative and cost-effective tools that improve customer service and support our management and business processes," said Governor Kaine. "These awards demonstrate our commitment to improving citizen service and smarter management of state government."

  • USA: Washington: Six Area Counties Praised for E-Government Programs

    National Survey Hails Online Services

    Six Washington area jurisdictions made it onto a list of "top digital" counties, according to a nationwide study.

    Counties were credited for using technology in innovative ways to improve service to residents, according to the survey, conducted recently by the Center for Digital Government and the National Association of Counties.

  • USA: West Virginia Education Portal Recognized Twice for Innovation in National Competitions

    The recently unveiled West Virginia Education portal (www.education.wv.gov) has been declared one of the best education Websites in the nation by the Centers for Digital Government and Education. The new portal was presented the 2008 Best of Web Special Award and the 2008 Digital Education Achievement Award based on its innovative approach to integrating more than 900 education resources into one centralized starting point located within the state’s official Website, www.wv.gov.

    “We were very pleased to finally see a state develop a comprehensive education component into their overall state Website strategy,” said Cathilea Robinett, Executive Director of the Center for Digital Government. “The West Virginia Education Portal takes the right approach to providing diverse online education resources to West Virginia’s citizens.”

  • USA: Wireless Communities Best Practices Finalists Selected

    To pay tribute to local governments implementing broadband-wireless applications and services for cities and communities, the Wireless Internet Institute announces 10 finalists for the second annual Wireless Communities Best Practices Awards. Winners will be announced at a special ceremony at the W2i Digital Cities Convention in Philadelphia Dec. 5--6, 2006.

    Broadband-wireless connectivity in countries around the world is fostering social and economic development for underserved communities and enabling better city and regional management. Five best-practices awards for Technology Innovation, Community Momentum Building, Digital Inclusion, E-Government Applications, and Neighborhood Portals honor the exemplary efforts of local governments and affiliated organizations around the world who are realizing the promise of broadband-wireless solutions for their communities.

  • USA: www.Utah.gov Awarded Best of State in 2008

    Official State Web Site Wins Best Web-Based Community Resource

    Utah Governor Jon Huntsman announced Utah.gov (www.utah.gov), the official Web site of the State of Utah, has won the 2008 Best of State award for Web-based Community Resource in the category of Community Development.

    Utah Best of State Awards recognize and promote outstanding individuals, businesses and organizations throughout Utah. Winners of the awards are judged on innovation, originality, and excellence in their field, and their impact on the community.

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