IP telephony delivers £2 million (US$3.6 million) in savings for Great Britain's Trafford Metropolitan Borough Council.
Trafford Metropolitan Borough Council (MBC) in the United Kingdom has more than halved its telephony costs, from £4.5 million (US$8 million) to £2.3 million (US$4.1 million), since its investment in a £950,000 (US$1.7 million)IP network from Alcatel in May 2004.
These savings have enabled Trafford MBC to make further investments in the delivery of e-government, including electronic planning applications and a customer relationship management system. The installation has also drawn the attention of the Italian Government, which is currently considering Trafford MBC as a blueprint for a forthcoming project designed to migrate a million public sector users to IP Telephony.