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Freitag, 29.03.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001

Voice Government

  • Österreich: Außenministerium nutzt Internet-Telefonie

    Eine Kosten- und Nutzenrechnung habe IP-Telefonie bei der Erneuerung der Telefonanlage siegen lassen, so das Ministerium.

    Auch das österreichische Außenministerium setzt nun auf Internet-Telefonie.

    NextiraOne konnte die Implementierung eines konvergenten Sprach-Datennetzes auf IP-Basis beim Bundesministerium für auswärtige Angelegenheiten für sich entscheiden und bereits erste Teile umsetzen, gab der Anbieter bekannt.

  • Österreichisches Außenministerium stellt auf VoIP um

    Die mehr als 600 Mitarbeiter des österreichischen Außenministeriums telefonieren künftig über das Internet miteinander. Im Zuge der Übersiedlung der bislang auf sechs Standorte verteilten Behörde in einen renovierten Wiener Gebäudekomplex installierte der VoIP-Spezialist NextiraOne ein konvergentes Sprach-/Datennetz auf IP-Basis, an das künftig auch die insgesamt 111 Außenstellen des Bundesministeriums für auswärtige Angelegenheiten (BMaA) angeschlossen werden sollen.
  • UK town council halves telephony costs with IP

    IP telephony delivers £2 million (US$3.6 million) in savings for Great Britain's Trafford Metropolitan Borough Council.

    Trafford Metropolitan Borough Council (MBC) in the United Kingdom has more than halved its telephony costs, from £4.5 million (US$8 million) to £2.3 million (US$4.1 million), since its investment in a £950,000 (US$1.7 million)IP network from Alcatel in May 2004.

    These savings have enabled Trafford MBC to make further investments in the delivery of e-government, including electronic planning applications and a customer relationship management system. The installation has also drawn the attention of the Italian Government, which is currently considering Trafford MBC as a blueprint for a forthcoming project designed to migrate a million public sector users to IP Telephony.

  • UK: New end user research into attitudes and usage of Voice over IP

    New end user research into attitudes and usage of Voice over IP (VoIP) technology says that VoIP applications that improve ‘teleworking’ and ‘employee mobility’ are the most popular.

    The research was conducted by Imago Communications in conjunction with Ovum.

    VoIP applications that improve ‘teleworking’ and ‘employee mobility’ are both cited by 61% of respondents when asked ‘what APPLICATIONS are driving your move to VoIP?’.

  • UK: VoIP halves council's telecoms bill

    Trafford Council has cut its telecoms bill by half by installing a £1m voice over IP phone system.

    Using an Alcatel IP-based phone exchange and switches, the council has created a voice and data network to connect its 230 sites.

  • USA: Arizona hears the call of IP telephony

    For Arizona’s 114 state agencies, moving from antiquated phone systems to a converged voice over IP network wasn’t merely a good idea, it was the law.

    In 2003, the Arizona State Legislature approved a bill mandating that state agencies replace their aging telecommunications infrastructure with modern IP-based networks. So far, nine state agencies, employing some 5,000 users, have made the switch to IP telephony. Included in that number are some of the state’s biggest organizations, among them the departments of Revenue, Education, Commerce and Corrections.

  • USA: Secure VoIP On Government's Hit List

    Given recent forecasts of growth in the government telecom market, security issues associated with VoIP are understandably in the spotlight. But establishing secure VoIP solutions will require more than the stream of standards circulating in Capitol Hill. Instead, government needs a little help from industry, according to a panel discussion hosted by the Information Technology Association of America and the VON Coalition.

    Already, the government is realizing the potential of VoIP technology. Local governments release Amber Alerts to telecom, e-mail and data networks; hospitals immediately notify health-care providers of an emergency by relaying voice messages through networks to the appropriate individuals; and the recently implemented FCC E911 mandate will presumably improve emergency response by enabling such things as the transmission of photos from a crime scene to a 911 operator via data over IP.

  • USA: VOIP is still pretty quiet in government offices

    Feds see advantages in IP services but worry about security

    While some government organizations have taken the leap and installed voice over IP systems—the Census Bureau, notably—VOIP remains unknown territory for most agencies.

    In a GCN telephone survey about VOIP and other Web technologies, 28 percent of managers reported that their agencies had implemented VOIP systems; 71 percent said their agencies had not.

  • VoIP ist IT-Thema Nr. 1

    Sprachkommunikation via IP verdrängt IT-Sicherheit auf Platz zwei

    Sprachkommunikation via IP (VoIP) dominiert im Moment die öffentliche Diskussion im deutschen IT-Bereich. Nach einer Medienanalyse des kalifornischen Spezialisten für Messaging-Lösungen Stalker Software, steht das Thema seit Januar 2005, mit 1.000 Nennungen pro Monat, konstant im Zentrum des Interesses bei Online-Medien.

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