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eGovernment Forschung | eGovernment Research 2001 - 2018

—Website is Component of Statewide, Interagency Network Solving Prescription Drug Abuse/Misuse Efforts—

An emergency room doctor meets a patient for the first time who claims a need for opioid medications. A pharmacist notices a consumer who seems to frequently refill the same opioid prescription. Whether it’s a licensed healthcare professional in a large city, a suburban area or in a rural community, there’s a short timeframe for them to be able to answer the same question — is this patient’s request for controlled medication legitimate or is it related to addiction?

The answer is at the core of the Colorado Department of Regulatory Agencies’ (DORA) Prescription Drug Monitoring Program (PDMP). The PDMP helps licensed healthcare prescribers and dispensers make more informed decisions before prescribing or dispensing controlled substances to patients. DORA’s PDMP website serves as a critical “front door” for licensed healthcare prescribers and dispensers to access this powerful tool, and was selected as a 2017 Horizon Interactive Award recipient.

The Horizon Interactive Awardsa> (HIA) are among the most prestigious awards in the field of interactive and creative media. They recognize the best web sites, web site design, interactive, videos, online advertising, print media and mobile applications. The 2017 competition attracted entries from across the United States and more than 16 countries. A volunteer panel of industry professionals spanning multimedia, graphic design advertising and marketing reviewed over 1,000 entries. The website for DORA’s PDMP was awarded due to its outstanding achievement in interactive media production.

Although the PDMP system does what it’s intended to do — provide licensed healthcare prescribers and dispensers with a critical tool to help reduce prescription drug misuse and abuse — getting to the PDMP system wasn’t a simple process. The PDMP, which is managed by the Division of Professions and Occupations at DORA, needed a more user-friendly entryway where users could easily register, log in to their accounts and access additional key resources and information.

“User feedback had indicated the system was difficult to navigate, contained too much content and had a complicated login that was discouraging professionals from creating accounts,” explained Ronne Hines, Director for the Division of Professions and Occupations at DORA. “We’re honored that we won a Horizon Interactive Award for the redesign. It validates that our website is on the right track in educating prescribers, pharmacists and consumers about the PDMP’s benefits.”

DORA engaged the services of Colorado Interactive (CI), the Statewide Internet Portal Authority (SIPA) and Denver digital agency Elevated Third to enhance the user experience. CI provides digital government services to state agencies, local governments and educational entities through a contract with SIPA — the official internet portal connecting the public with Colorado government. The partnership’s mission allows government leaders to focus on delivering on-demand, digital government solutions without requests for proposals or the use of tax appropriations. The CI/SIPA partnership has benefited more than 40 state-department programs.

DORA’s PDMP website also supports the initiatives of the Colorado Consortium for Prescription Drug Abuse Prevention. This statewide, interagency network was formed under the Colorado Plan to Reduce Prescription Drug Abuse in 2013.

“I’m proud that our technology is being utilized to help give professionals not only the information they need, but when they need it, to address the crisis,” said CI’s President and General Manager, Fred Sargeson.

In addition to four of its government partners receiving awards, CI was named one of HIA’s 2017 Distinguished Agencies.

About Colorado Interactive

Colorado Interactive (CI) is the team behind the official website of the state of Colorado (http://www.colorado.gov) and is overseen by the Statewide Internet Portal Authority. The portal operates through a public-private partnership between the state and CI to help Colorado government entities web-enable their services. CI builds, operates, maintains, and markets Colorado.gov and is part of the digital government firm, NIC (Nasdaq: EGOV).

About SIPA

Established in 2004 by the Colorado General Assembly, the Statewide Internet Portal Authority (SIPA) is a self-funded government organization created to be Colorado's single most comprehensive delivery channel for electronic government (eGovernment) services. SIPA strives to accelerate the adoption of efficient and effective eGovernment services by placing more online to benefit Colorado residents. In addition to no-cost websites, payment processing and event registration setup, SIPA provides SaaS technology solutions, consulting and cyber security assessments. Please visit www.colorado.gov/sipa.

About NIC

NIC Inc. (Nasdaq: EGOV) is the nation’s premier provider of innovative digital government solutions and secure payment processing, which help make government interactions more accessible for everyone through technology. The family of NIC companies has developed a library of more than 13,000 digital government services for more than 6,000 federal, state, and local government agencies. Among these solutions is the ground-breaking personal assistant for government, Gov2Go, delivering citizens personalized reminders and a single platform for all government interactions. More information is available at www.egov.com.

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Autor(en)/Author(s): Monica SeguraBunch

Quelle/Source: Business Wire, 25.04.2018

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