Heute 23

Gestern 127

Insgesamt 38870663

Montag, 21.08.2017
eGovernment Forschung | eGovernment Research 2001 - 2017

Road accident victims, who struggle to obtain case documents from police while seeking insurance, can now breath easy. A mobile-based facility is being developed to help them gain access to the documents, thereby expediting the claim settlement process. It is likely to be made available by this month-end.

A press release from the police stated, “Individuals will get access to the document based on their mobile numbers registered with the police during the course of investigation. A nominal fee will be charged that is payable online.”

This facility is part of e-governance ushered in for the benefit of common man. Crime and Criminal Tracking Network & Systems (CCTNS), an online service for common man, has been implemented in all 1,913 FIR-registering police stations in the State.

Those who have access to internet can avail various police services, such as registering complaints, by accessing the portal, http://eservices.tnpolice.gov.in Also, individuals, without access to smart phones or internet, can approach the common service centres (CSC) in the State to lodge online police complaints. Instead of physically visiting a police station for that purpose, he or she can pay `20 for filing complaints.

Also, persons can pay `10 and check their CSR and FIR status. For complaint status viewing and vehicle search, a fee of `10 will be charged by the CSC.

A mobile app for citizens was introduced from July, 2016. Citizen can download the app from the police website or Google playstore for Android mobile phones. The online services can be availed through this mobile app.

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Quelle/Source: he New Indian Express, 06.08.2017

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