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Freitag, 29.03.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001

Social media’s rising influence in our lives has failed to find favour with government departments in Rajasthan. While central government and other state governments have been using Twitter and Facebook to resolve common man’s day-to-day problems, Rajasthan miserably lags behind.

Zee Media’s investigation revealed that people have been trying to connect with government departments but don’t get response. What is highly disappointing is that departments providing basic facilities like water, electricity and road are not active on the social media. Personally, ministers and officers are active on social media but don’t give much importance to social media presence of their departments.

Unlike other states where government departments are active on social media, in Rajasthan people have to run around in government offices to get their work done. Even district collectors and superintendents of police are not very social media savvy. Only Jaipur traffic police and RIICO are somewhat active on the social media.

It is ironic that a state where chief minister is very active and influential on social media, the government departments have a lethargic attitude towards social media and making mockery of e governance.

DEPARTMENT-WISE REPORTCARD

  • RSRTC: completely absent
  • PHED: Not active despite being direct public contact
  • JVVNL: Twitter account of JVVNL MD inactive for some time. People facing problem
  • Police: Totally inactive
  • PWD: People miss absence of the department
  • Education: Ministers are active personally, not the department
  • JMC: JMC and other municipal bodies keep away from social media, however Mayor Ashok Lahoti is on twitter to make himself popular
  • UDH: There was twitter handle but never used
  • JDA: Twitter handle inactive for long
  • Housing Board: Couldn’t create a social media account
  • Health department: Not found on social media

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Autor(en)/Author(s): Shivendra Parmar

Quelle/Source: Daily News & Analysis, 02.12.2017

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