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Montag, 17.06.2019
eGovernment Forschung seit 2001 | eGovernment Research since 2001

City corporation authorities would be holding discussions with Tata Consultancy Services (TCS), the agency that has been entrusted with the preparation of modules for the e-governance project and providing technical assistance, on Friday.

The e-governance project has gone haywire with TCS withdrawing their services thereby affecting maintenance of servers and technical assistance.

On Thursday, TOI had reported about the difficulties faced by the public in availing online services from the corporation as there is no facility to rectify errors in certificates of birth, marriage, death and e-trade.

“It is expected that everything would be solved in a couple of days. We would be holding talks with TCS on Friday. A decision would be taken after lending ear to the demands by TCS,” said deputy mayor T J Vinod.

Now, only three of the 14 modules, which facilitate online delivery of various services, are functional. The company is yet to complete preparation of the remaining modules. Rectifications in the three modules could be done only with the help of TCS. This causes hardships to those who seek such services.

Opposition councillors, meanwhile, alleged that lackadaisical attitude of corporation authorities led to the current crisis.

“Most of the local bodies, including grama panchayats in remote and underdeveloped areas, are offering online services using the software of Information Kerala Mission (IKM). But corporation opted the services of a private agency with an eye on bribes (which can be received from the agency),” said corporation LDF parliamentary party secretary V P Chandran.

The opposition councillors would stage a dharna in front of the corporation office at 10am on Friday.

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Quelle/Source: The Times of India, 08.03.2019

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