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The Ras Al Khaimah e-Government Authority recently launched the Unified Electronic Archiving Project for the Government of Ras Al Khaimah. The implementation of this project, which will benefit seven local departments, comes as part of the development initiatives and projects pursued by the e-Government Authority in Ras Al Khaimah.

Gulf Business Machines (GBM), the region's leading IT solutions and service provider, is responsible for implementing the Unified Electronic Archiving Project for the government of Ras Al Khaimah. This agreement is part of a strategic plan to develop the basic IT infrastructure of government institutions using the latest technology. The project will provide the required programs and equipments needed for implementation, and it is characterized by the use of e-Content Management software. This technology aims to provide an improved IT infrastructure to all government institutions in Ras Al Khaimah.

The implementation of the Unified Electronic Archiving project aims to boost operational efficiency while reducing costs and improving customer service. This tool will allow the sharing of resources, documents and information between all government departments and institutions in a quick and efficient manner. The information shared will be protected by the highest security standards and away from traditional methods. This technology will improve customer service by allowing governmental institutions to access information faster and more efficiently across all departments.

Eng. Ahmed bin Saeed Al-Sayah, Acting Director General of Ras Al Khaima e-Government Authority, said: "The Authority continues to implement the latest technological developments aimed at integrating and coordinating information between government departments. The purpose of this is to create a strategy based on the competitiveness within the Emirate and improve conditions to achieve sustainable development. We are confident that this project will streamline operations and improve efficiencies significantly. We have chosen GBM due to its track record and expertise in the field of IT solutions to ensure seamless implementation of the integration process."

"The Authority aims to standardize the techniques used in projects through the creation of an integrated platform for technological projects, providing a single system that allows the exchange of information between all government agencies concerned. Additionally government bodies will be able to follow-up the e-transformation and implementation of automation projects and systems for procedures and services of local departments". Al-Sayah added.

Ashok Bhola, Country General Manager for United Computer Management Consultancy (UCMC), subsidiary of GBM in Dubai: "The use of IBM technologies, including infrastructure resources and electronic content management technology and users softwares, will enable government institutions to improve the ability of current servers. It will also allow institutions to take advantage of the default services to reduce costs enabling the management of multiple devices, locations, information and documents at the same time."

He added: "For example, government institutions would be able to use mobile technologies, physical and virtual environments, cloud computing, management tools, and servers to improve operational efficiency. In turn, this technology will enhance the services provided to citizens and visitors benefiting from those government institutions, as these advanced services will be provided for visitors quicker and more efficiently than before."

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Autor(en)/Author(s): Ilana Zacka, Lina Al Desouky

Quelle/Source: Zawya, 13.12.2011

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