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Freitag, 28.07.2017
eGovernment Forschung | eGovernment Research 2001 - 2017

The Abu Dhabi Judicial department launched an electronic overhaul for half of their services

People can now file lawsuits, request to lift a travel ban and process dozens of other judicial services from the comfort of their homes without having to physically go to court.

Abu Dhabi Judicial department launched an electronic overhaul for half of the services provided by the department, public prosecution and the notary public, in a bid to cut down time and effort spent on legal procedures.

“Previously the person had to collect his documents, go physically to court and wait in line to register a case (or any other service), the whole process could take up to two or three hours,” said Khawla Al Qubaisi, head of IT at ADJD.

“Now they can simply log on to the website from a laptop or a smart phone.”

Applicants can visit the ADJD website, log into their e-government account and choose from 39 services. If filing a lawsuit, applicants can select the type of complaint and the specialized public prosecution. Once the application is submitted, fees can be paid online and users are given a reference number to follow up with their request, Ms Al Qubaisi said.

E-kiosks will be set up across the capital that can also be used to complete notary public procedures without having to attend court. A camera will be installed along with other systems to confirm the identity of the applicant.

Currently applicants can complete seventy per cent of the notary public service online but must attend court to have their identities confirmed.

The e-service system kicked off with a soft launch in April this year and has already been used to complete 2,600 transactions.

“And we did not even announce it was active at the time, so imagine how many people will want to use it now that we have officially launched it,” said Ms Al Qubaisi.

People who wish to continue to use the traditional methods of processing can still go to the nearest court or service centre.

Ms Al Qubaisi said the department is also working on developing a smartphone app that will make applying for legal procedures easier from mobile devices.

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Autor(en)/Author(s): Haneen Dajani

Quelle/Source: The National, 04.07.2017

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