IfG.CC - The Potsdam eGovernment Competence Center

"This is another example of the state of Nebraska utilizing technology to better serve our citizens," said Heineman. "The lines at the state agencies of tomorrow aren't in the front office, they are online. We will continue to seek ways to grow e-government for the accessibility of Nebraskans."

Nine state partners took the top 11 honors in the Best of the Web competition, with Utah winning first place for the third time since 2003. Nine state partners also received Digital Government Achievement Awards, which recognize excellence in electronic government services. Both programs are overseen by the Center for Digital Government.

In November 2004, Governor Brad Henry announced the newly designed, developed and branded state portal at www.OK.gov. The portal is a central gateway for citizens and businesses to interact with Oklahoma government via the Internet. In addition to the new design and brand identity, the portal provides citizens, businesses, and state government with a number of self-service tools for which it was recognized as a 2005 Innovator of the Year.

“We are honored to be selected for this award,” said Joe Fleckinger, Deputy Director of Information Technology for Oklahoma Office of State Finance. “OK.gov’s Content Management System is an outstanding example of a thoughtful and well-designed solution that more than 50 state agencies are currently using.”

USPS streamlined all its human resources management processes, from health benefits to recognition awards, for more than 700,000 employees across the country. Using the shared services approach, the Postal Service has moved these paper processes online, reducing the high rate of error and saving money.

Rhode Island’s official state Web site, RI.gov, has won top honors in two national award competitions. For a fourth year, RI.gov has been ranked in the top 10 for the Center for Digital Government’s annual Best of Web (BOW) competition for government portal excellence. RI.gov has also been awarded Outstanding Achievement in Web site development and design by the Interactive Media AwardsTM for excellent professional work in site standards.

The site received the award because of its unique solution for handling geographically oriented search queries, SBA said. Search Engine Strategies, a conference and expo series focused on technological innovations, announced the award Aug. 20.

Presented by the American Council for Technology (ACT) and its Industry Advisory Council (IAC), the awards were established to recognize successful programs that improve delivery of programs and information to citizens, businesses, taxpayers, government agencies, and other end-users through the use of IT.

The official state Web site for South Carolina (www.SC.gov) was recently awarded the 2008 Palmetto Pillar Award for Greatness in Technology in Government by the Columbia Chamber of Commerce. This is the first year that SC.gov has received a Palmetto Pillar Award. The Technology in Government Award recognizes a company or organization for developing innovative technology-based projects and programs that enhance government operations in the Riverbanks Region.

The ten are among 50 programs selected from all levels of government for the 18th annual Innovations in American Government Awards for creative thinking and results-driven goals.

Two award recognitions in the third quarter of 2010 helped RI.gov set an all-time record for www.RI.gov. RI.gov received two prestigious recognitions, the Web Marketing Association’s WebAward for site excellence, and acceptance by Harvard University’s Ash Center into the Bright Ideas program for the State Department of Business Regulation’s Online Liquor Compliancy Service.

“We’re delighted with the recognition RI.gov has received in 2010. Our design approach this year was to get back to basics and truly listen to the needs of our visitors. I’m proud of the results, and these awards are a great validation of our work,” said RI.gov’s Creative Design Director, Danny Chapman.

“We are thrilled to be recognized by the American Association of Motor Vehicle Administrator’s and win this award for our continued citizen outreach efforts,” said Brian Hyer, Public Information Officer for the Department of Public Safety. “The new media portal helps us communicate much more effectively and proactively, which helps us advance our mission to serve and protect the citizens of Utah.”

It's official: Utah has one of the best business Web sites in the nation. The state's official business portal (http://business.Utah.gov), took home second place among government-to-business online services in the 2004 Best of the Web competition for Digital Government Achievement.

The annual awards program recognizes the most innovative, user-friendly state and local government portals. Utah.gov was also awarded the honor in 2003, making Utah the only state to win the award twice.

Utah’s official website (www.Utah.gov) and its customer support team were recently honored with the 2010 Government Customer Support (GCS) Excellence Award in the category of Technical Excellence – Utah.gov’s 3rd GCS Excellence Award. The GCS Excellence Awards are presented annually on behalf of Cgov Community of Practice (www.fedhelpdesk.roc.noaa.gov) to recognize government excellence in customer service.

The awards spotlight the very best in government customer service in four categories: teamwork, technical excellence, customer focus, and overall excellence. Winners and other finalists are selected based upon independent scoring by a panel of judges from both the public and private sectors.

“We’re extremely excited to be ranked among the top 10 state government websites in the country,” said Governor Jim Douglas. “When we embarked on the website portal project in 2006, one of our main goals was to try to unite Vermonters with state government through a stronger web presence. Today, we are proud to offer Vermont.gov visitors access to many new and exciting features and technologies and look forward to offering even more in the coming years.”

"It is with great pride that I commend and congratulate the Office of Information Technology Director Tanya Gott and her staff for their tireless efforts and the hard work everyone invested in implementing the County's I-Net," said Prince George's County Executive Jack Johnson. "We strive to be on the cutting edge of technology to better serve the residents and citizens of Prince George's County. This award certainly exemplifies that we are achieving high marks in this crucial area."

"Across Virginia, we are using information technology to develop innovative and cost-effective tools that improve customer service and support our management and business processes," said Governor Kaine. "These awards demonstrate our commitment to improving citizen service and smarter management of state government."