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eGovernment Forschung seit 2001 | eGovernment Research since 2001
Turkey's General Directorate of Security now handles applications and related transactions for passports, visas, driver's licenses and other important documents electronically using advanced local (LAN) and wide area (WAN) data network solutions from Nortel Networks (NYSE:NT)(TSX:NT). The Directorate also uses these Nortel Networks solutions to help police and other law enforcement agencies fight crime more effectively by providing electronic access to a database -- Turkey's largest -- of warrants, fingerprints, ballistics, DNA, blood and tissue analysis, and other critical information.

These and other new E-Government services are available nationwide over a multi-million dollar network connecting 10 regional government centres. This network, recently recognized with the Turkish Interpro Communications Project Award, was deployed across the country by Meteksan, a local Nortel Networks 'channel partner.'

E-Government services have positioned the General Directorate of Security to respond quickly to the needs of Turkish citizens by reducing bureaucracy and driving greater employee efficiency and productivity.

The current deployment represents the first phase of the Directorate's POLNET (Police Network) and TRANSPOL (Police Transmission) network projects. Plans call for a second phase -- under a separate tender still to be awarded -- that will connect police stations and other security offices in smaller cities across Turkey by 2005, according to Ahmet Kocabal, head of Information Technology for the General Directorate of Security.

"Our personnel are on the way to becoming the police force of the 'modern ages' with these projects," Kocabal said. "If we can issue a passport in one day and if we can find out whether or not there is a search warrant on someone in 30 seconds, we are improving services to our citizens as well as respecting human rights. Thus, we are avoiding any inconvenience to innocent people by pinpointing the criminals directly."

The Directorate's new network is based on Nortel Networks Passport Multiservice Switch portfolio. Passport Multiservice Switches provide Quality of Service (QoS) features from the edge to the core. This allows enterprises to maximize infrastructure investments by converging voice, data and video applications onto a single, multiservice backbone network. It also positions enterprises to drive reduced costs, and is engineered to provide back-up in the event of a natural disaster or other crisis. Nortel Networks Preside Multiservice Data Manager allows the Directorate to administer the entire network from a single system.

"In an E-Government application, the government must be modernized, and the communications and coordination between government units must be increased," said Sinan Dumlu, director, Enterprise Solutions, Nortel Networks. "While the service diversity and quality assigned to the individual and institutions are increased, costs of government units must be reduced and become more controllable. Beyond that, the accuracy and security of information must also be increased. From this respect, significant steps were taken with the implementation of these projects, and an important leg of E-Government has been activated."

Quelle: Verein. Wirtschaftsdienste, 27.10.2003

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