- Published: 23 October 2023
The Digital Dubai Dubai.AI platform will use generative AI to act as a personal digital assistant for users, answering their queries in real-time
The Digital Dubai generative AI personal digital assistant will answer user queries in real-time about all sectors of the emirate “with a personalised touch”.
Digital Dubai is launching the Dubai.AI platform, in partnership with the Dubai Centre for Artificial Intelligence (DCAI), to enable users to easily access services and information about the emirate across various sectors.
Dubai said it will act as a personal digital assistant for users, designed using generative AI to answer their queries in real-time “with a personalised touch”, making users feel that the answers are tailored specifically for them.
The platform has been developed in partnership with government entities, allowing it to be populated with accurate information and services from reliable sources that will be available to all users.
Generative AI in action
The platform was launched on day one of the Dubai Assembly for Generative AI, organised by the Dubai Future Foundation (DFF) at the Museum of the Future and Area 2071 at Emirates Towers in Dubai.
The platform aims to provide a comprehensive and interactive source of information, continuously populated with data from official sources that covers all sectors of the city.
The Dubai.AI platform is open to users of all categories, including citizens, residents, visitors, and business owners, allowing them to enquire about all matters related to health; education including schools, institutes, and universities; tourist destinations, restaurants, and transportation; in addition to sports, weather, the environment, tourism, aviation, business, real estate, and many more details about the city that users may need.
The platform is available on the official website of the city of Dubai (dubai.ae) and the DubaiNow app. Digital Dubai is working to add sources of information and services, as well as to provide the platform through all government websites and applications in the Emirate of Dubai.
“The Dubai.AI platform is a first-of-its-kind initiative that embodies Dubai’s proactiveness and tireless efforts to provide seamless experiences for customers that can be completed from anywhere and at any time,” said Hamad Obaid Al Mansoori, director general of Digital Dubai.
“By launching this platform, Digital Dubai strengthens its comprehensive vision for the city, as it does with every innovation it launches in collaboration with its strategic partners. This serves to enhance quality of life from a digital standpoint, as it relates to living, work, tourism, and other vital sectors of their daily lives.”
Dubai Centre for AI
Dubai Future Foundation, Dubai Electricity and Water Authority (Dewa), Dubai Media Council, and Digital Dubai oversee the implementation of the Dubai Centre for Artificial Intelligence’s goals and outcomes, in collaboration with various stakeholders, especially in the field of developing legislation related to AI applications, implementing future-focused action plans, developing world-class global solutions, and supporting national talents.
Saeed Al Falasi, director of Dubai Centre for Artificial Intelligence, said: “Launching the Dubai.AI platform supports the emirate’s efforts to employ artificial intelligence applications in developing the sectors and services that matter most to members of the community, in a bid to meet their current and future needs.
“The new platform, which was launched as a collaboration between Digital Dubai and the Dubai Centre for Artificial Intelligence, presents a model of effective cooperation to implement futuristic ideas that create a positive impact across in ever sector. This, in turn, resonates with Dubai’s ambition to be a world-leading city in employing AI applications.”
Quelle/Source: Smart Cities World, 13.10.2023