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eGovernment Forschung seit 2001 | eGovernment Research since 2001
There is an “urgent” need for mobile services in the Australian state government of Victoria according to 89% of IT officials in the region, an exclusive FutureGov survey has found.

FutureGov polled the 130 regional CIOs and senior public officials who attended the FutureGov Forum, Victoria last week, and asked them “how important/urgent is your need for mobile solutions?”

In response, 59% said “important/urgent” while a further 30% said “very important/urgent”. No-one said that it is “not important at all,” 6% said that it is “not important,” and 3% said that they were “neutral”.

The picture was very similar when officials were asked specifically about the need for greater mobile access internally: 48% said that it is “very important”, 22% said it is “critically important,” 16% said it is “moderately important”, 9% said it is slightly important and only 3% said it is not important.

Officials also believe that the ability to bring their own mobile device to use at work (BYOD) would improve staff productivity. When asked what kind of return on investment they would likely see when allowing staff to bring their own device, 51% said “worker productivity”, 14% said lower costs and 35% said both.

When asked what they would use mobile devices for when permission to use them were granted, 85% of officials said email access.

The survey also sought to find out what officials’ key challenge is when adopting cloud computing. Security and privacy concerns were chosen by 46%, while the next most popular option was cost - chosen by 19%. Over 60% of officials surveyed said that they store data in the private cloud, while a further 37% use a hybrid cloud option.

When asked whether they were using Big Data, 73% said no. FutureGov understands that Australian officials believe that their data protection legislation prevents them from mashing up data and combining information across agencies.

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Autor(en)/Author(s): Joshua Chambers

Quelle/Source: futureGov, 22.07.2014

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