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Monday, 4.12.2023
eGovernment Forschung seit 2001 | eGovernment Research since 2001

The digital divide, a term that refers to the gap between those who have access to information and communications technology (ICT) and those who do not, is a pressing global issue. However, the deployment of ICT infrastructure for smart cities plays a key role in bridging this gap, expanding access to essential services and promoting digital inclusion.

ICT-driven smart cities are urban areas that use various types of electronic methods and sensors to collect data. The insights gained from this data are used to efficiently manage assets, resources and services. This includes data from citizens, devices, buildings and assets that is processed and analyzed to monitor and manage traffic and transportation systems, power plants, utilities, water supply networks, waste, crime detection, information systems, schools, libraries, hospitals and other community work .

Integrating ICT into city infrastructure is not just about improving the efficiency of city services. It is also about making these services more accessible to all citizens, regardless of their socio-economic status. By harnessing the power of digital technology, smart cities are democratizing access to essential services, from healthcare and education to public transport and utilities. In healthcare, for example, smart cities’ ICT infrastructure enables telemedicine services that allow patients to consult with healthcare professionals remotely. This is particularly beneficial for those who live in remote areas or are unable to travel due to physical limitations. Similarly, in the education sector, smart cities are enabling online learning platforms that provide access to quality education for students who may not have the resources to attend traditional schools.

In addition, smart cities’ ICT infrastructure also improves the delivery of public services. For example, smart grids are deployed to optimize power distribution, reduce costs and improve service reliability. Likewise, intelligent transport systems improve traffic management, reduce congestion and make public transport more efficient and accessible.

While the potential of smart cities’ ICT infrastructure to bridge the digital divide is immense, there are still challenges that need to be addressed. One of the biggest challenges is to ensure that the benefits of smart city technologies reach all citizens and not just those who already have digital skills. This requires a concerted effort to promote digital literacy and ensure citizens have the skills to use these technologies.

Another challenge is to ensure the privacy and security of citizens’ data. As smart cities collect and analyze vast amounts of data, it is crucial to have strong data protection measures in place to protect citizens’ privacy and prevent data breaches.

Despite these challenges, the potential of smart cities’ ICT infrastructure to bridge the digital divide is undeniable. Through the use of digital technology, smart cities not only improve the efficiency of city services, but also make these services more accessible to all citizens. Therefore, the ICT infrastructure of smart cities plays a crucial role in promoting digital inclusion and ensuring that nobody is left behind in the digital age.


Quelle/Source: Nation World News, 20.08.2023

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