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eGovernment Forschung seit 2001 | eGovernment Research since 2001

ARE: Administrative Reform in Egypt
The objective of the project was to investigate new approaches for administrative reforms and democratization processes at the local level in Egypt, against the background of changing political and economic framework conditions. Within the scope of this project, three case studies (including irrigation and waste management and a larger urban renewal project) were written on the base of interviews conducted in Cairo, Alexandria and Fayum.

E-Business 2001 in Potsdam: An Analysis of the e-Business Preparedness of Businesses in the City of Potsdam
This analysis, based upon a survey of all Potsdam businesses, sought to evaluate whether businesses in the city of Potsdam have recognized and accepted the challenges and chances which are offered by the globalization, liberalization and increasing use of technology in world markets. The main focus of the analysis was on e-business capabilities of the businesses.

Structural Change in Public Administration through eGovernment
eGovernment is not only about the application of technology or web sites, but about technologically based state modernization, which makes some current approaches to modernization, namely area reform and functional reform, obsolete. Electronic service structures also make it possible to change the traditional division of tasks between the county and municipality levels. This project examined such developments which are already visible in some administrative districts. The various institutional design requirements of eGovernment at the county level and local level were also explained, while traditional and governance-related approaches to service design were contrasted with the integrated concept of the "virtual organization".

eGovernment Idea Contest in the State of Brandenburg: A Documentation
In this project, project proposals of the participants of the Brandenburg eGovernment idea contest ("eGovernment-Ideenwettbewerb”) were documented. The proposals were analyzed to determine whether they can contribute to the eGovernment strategy of the state of Brandenburg.

Organisational Design Potentials with eGovernment: New Structures and their Meaning for the Institutional Structure of the Public Sector (Org-e-Gov)
The objective of the Org-e-Gov cooperation project was to analyze the design potentials of eGovernment for the reorganization of the service processes in the public sector, using qualitative case studies.

Project Concept: Electronic Regional Governance – An Approach for the Reorientation of Regional and Structural Policy in Rural Areas
In this project concept, it is indicated how the use of new information technologies and communication technologies (ICT) can counteract the problems caused by demographic change of the rural areas. It is a strategic policy approach which requires a fundamental reorientation of regional and structural policy.

"VisiGov” Conceptual Study – eGovernment on Demand
In this study the IfG.CC developed a concept for a so-called eGovBroker which acts between suppliers of IT solutions and public administrations demanding the products. The broker’s task is to collect IT solutions available in the market and to develop functionalities and application for the use in public administration.

Situation and Future Analysis of Citizens and Business Internet Associations in the State of Brandenburg (BWNV)
At the end of the 1990’s internet associations were founded by citizens and businesses to introduce the population in rural areas of Brandenburg to the internet. However, in the last few years, the access problem has been solved by a dramatic reduction of the internet costs, leaving these associations increasingly in need of new goals. In this study on behalf of the Brandenburg government, the IfG.CC extensively evaluated these associations to determine which fields may offer appropriate opportunities and objectives for them.

eGovernment Research Plan – Fields of Activity for a New Strategy in Germany
The eGovernment research plan details the fields of research which are relevant to the reorganization of the state and public administration. The IfG.CC coordinated the production of the research plan and organized numerous conferences and workshops at which the contents of the study were presented. The authors take the view that the application of information technology can be designed and anticipated by research oriented towards the future. In addition to Tino Schuppan, other contributing authors to the eGovernment research map include Jörn von Lucke, Reinhard Riedl, Maria Wimmer and Martin Wind.

eGovernment Skills Catalogue for the State of Brandenburg
For employees of public administration in Brandenburg, the IfG.CC has compiled an eGovernment competence catalog. The starting point for the determination of the competence requirements in the catalog was a comprehensive evaluation of international literature, an analysis of the eGovernment qualifications available at the national and state levels, as well as 40 interviews with employees of the Brandenburg administration and external experts from business, science and administration.

2nd eGovernment Survey of the German County Association
The objective of this survey, which was carried out in cooperation with the German County Association, was to evaluate the present level of counties’ development in eGovernment and to determine their future options. The survey took place against the background of current discussions about comprehensive administrative modernization in Germany through a considerable expansion of eGovernment activities. The survey included questions on areas such as "strategy and planning", "target groups and access structure” and "implementation". All in all 206 counties of the 323 counties in Germany participated in the survey.

Scientific Monitoring of the T-City Project
Within the next five years, within the scope of the T-City project, numerous sub-projects will informatize various fields of social and economic life in the "T-City” Friedrichshafen (in the South of Germany) in areas such as health care and economic promotion. The IfG.CC is participating in the scientific monitoring of the T-City project in Friedrichshafen, with the objective of comprehensively examining the changes in quality of life, communication and social relationships which occur as a result of these subprojects. Overall responsibility for monitoring of the project lies with the Institute for Geography at the University of Bonn.

Project: Electronic Local Government (eLoGo)

Duration: January 2001-December 2003

Funding Organization: Brandenburg State Ministry of Science, Research and Culture

The project was carried out in cooperation with the Institute of Local Government Studies at the University of Potsdam and had two objectives:

  1. To set-up a application-oriented regional, and national/international research network
  2. Scientific support for and concomitant research during the introduction of eGovernment in the Potsdam-Mittelmark county

In addition to creating an eGovernment network for the state of Brandenburg, the following eGovernment projects were implemented within the scope of the project:

  • Using eGovernment to enable cooperative method of the provision of services in the social services administration
  • eGovernment in vehicle registration
  • the development of certain IT components, including of the development of a forms portal for the municipalities and cities of the county
Another eLogo project was research of the eGovernment activities of local public administrations in Brandenburg.

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Project: Met@logo: eGovernment and local economic promotion in Latin America

Duration: January 2004-August 2006

Funding Organization: European Union

The objective of the project was to develop eGovernment services which can support the process of decentralization, the development of local enterprises and technical development. The potentials of eGovernment were examined for the improvement of the local economic promotion. The project sought to lower administrative barriers to starting a business through innovative process design based upon eGovernment. Local governments in turn benefit from this process, because this increases the likelihood that businesses will settle or develop in the area and employment. Within the framework of this project, electronic services were implemented in 14 selected local governments in Honduras, Columbia, Chile and Peru.

The project was carried out in cooperation with the Deutsche Gesellschaft für technische Zusammenarbeit (GTZ) ("German Cooperation for Technical Assistance”), with the Vienna University of Technology, and with several universities and government authorities in Honduras, Columbia, Chile and Peru.

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Project: eGovernment potentials in Sub-Saharan Africa – Expert opinion on behalf of the German Bundestag

Duration: January 2006-December 2006

Funding Organization: German Bundestag

The IfG.CC produced two reports for the German Bundestag on the potential of eGovernment in Sub-Saharan Africa.

First expert opinion
In addition to the potentials of eGovernment in Sub-Saharan Africa, this opinion investigated the basic conditions necessary for its implementation. The state of eGovernment development in four African countries (Ghana, Kenya, South Africa, and Uganda) was examined in detailed case studies and more than 20 interviews with employees of national and international developing organizations were carried out.

The second expert opinion
The second report examined the current relevance of eGovernment issues to German and international development organizations. One result was that eGovernment is becoming increasingly important in international donor organizations, for example the World Bank. But countries as Canada or the Netherlands not only address the subject in their development work, but also invest in applied research into the application of ICT in developing countries.

EGovernment has an indisputably high developmental potential. However, the subject is considered by German developing organizations – with a few exceptions – to be rather marginal.

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Project: "Rural eGov”: Training SMEs of Rural Areas on Using eGovernment Services

Duration: October 2006-October 2008

Funding Organization: European Commission, Leonardo da Vinci Program

The Leonardo da Vinci EU project "Rural eGov" aims to analyze the needs of small and middle enterprises (SME) in rural area regarding eGovernment services, so as to improve their use. In addition to German organizations, partners from Greece, Great Britain, Poland and Slovenia are involved in the project. The IfG.CC is primary responsible for the analysis of the needs of the target group as well as for the investigation of the relevant qualification needs. Another responsibility includes the provision of relevant training material for the target group to improve the use of e-services. In the project, the IfG.CC developed a survey method to evaluate the needs of SMEs in rural areas. On the basis of the survey results, requirements for training modules were developed and tested with the target group. At the end of the project, recommendations were compiled for EU authorities and national administrations, so that services can be made more appropriate to the needs of SMEs in rural areas.

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Project: Scientific Controlling of eGovernment projects in North Rhine Westphalia

Duration: December 2006-December 2007

Funding Organization: Informationsbüro D-NRW

The objective of the project was to conceive and implement new service structures based upon of electronic networks for a pilot or model region within specific administrative conditions in North Rhine-Westphalia. The main focus of the new service structures is the joint use of data, information and basic IT-functions, for example in document management systems or content management systems. Another base project component is the joint reorganization of business processes with regard to integrated and convenient local access to public services. Integrated multi-level and multi-organizational citizens’ service centers can play an important role in such efforts. The IfG.CC’s role in this project was the scientific monitoring of the implementation of networked service structures, in particular in the model regions. This should help to ensure the transfer of such solutions to other regions. Scientific monitoring also includes providing scientific support related to specific aspects of the project as well as the direct support of project management.

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Project: Reorganization of the public administration with industrialization and bundling potentials

Duration: August 2007-April 2008

Funding Organization: ISPRAT Institute

The goal of this project was to determine to what extent new forms of the bundling of public services are possible through eGovernment. The catchword shared services has recently gained the attention of public administration, often raising high expectations.

The project critically examined, to what extent shared service centers come into consideration in the reorganization of the public administration and which consequences shared services hold for governance structures. Shared service centers are largely independent organizational units which produce services, for example in the area of the personnel management or travel expenses for several internal customers. In addition to developments in Germany, examples of cases from Great Britain and Austria were also examined. A partial project was a detailed case study which investigated the development of shared service centers in the field of geographic data.

The project was executed in cooperation with the Hertie School of Governance, Berlin.

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Project: Scientific Controlling of the Implementation of Shared Service Centers at local level in North Rhine Westphalia

Duration: since January 2008

Funding Organization: Informationsbüro dNRW

The objective of this project is to set up local shared service centers in North Rhine-Westphalia in which particular support processes are bundled in independent centres. A total of four projects will be implemented:

  1. Establishment of an inter-governmental local finance center (for the municipalities Nottuln and Havixbecke) which acts as a jointly-used independent shared service center and from which other municipalities in North Rhine-Westphalia can purchase their accounting services.
  2. Establishment of a human resources service center (Warendorf County and affiliated municipalities), in which certain services, for example time files or personnel files, sick leave reports and vacation reports, promotions etc. will be bundled for the county administration and the local administration. Personnel decisions will continue to be made on-site.
  3. Establishment of a shared service centre for the electronic processing of mail (County Soest) which jointly processes incoming mail and outgoing mail for several municipalities using ICT.
  4. Establishment a technical citizens service center for the region Nordlippe (including the City of Barntrup and the municipalities Dörentrup, Extertal and Kalletal), which bundles certain services for the citizens using new ICT.
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