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Thursday, 18.04.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001

Best Solutions

  • AE: Mohammed launches Best m-Government Service Award

    His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice -President and Prime Minister of the UAE and Ruler of Dubai, has launched the “Best m-Government Service Award”, an initiative to motivate government agencies to provide innovative solutions in the field of smart phone applications, mobile websites and SMS.

    His Highness Shaikh Mohammed emphasised that “the launch of the new award was in line with the m-Government initiative which was launched last week to define the future e-government that will be racing against time to identify and fulfill the public needs around the clock in an innovative manner that will exceed their expectations.”

  • AE: DEWA leads Dubai e-Government Quality Services

    Demonstrating its successful and excellent e-Service offerings as a world-class sustainable utility, the Dubai Electricity and Water Authority (DEWA) has recently won first place in the annual Dubai e-Government Quality Services Assessment for the sixth consecutive year. This achievement was announced based on the e-Services 2011/2012 assessment report by the Dubai e-Government.

    DEWA won the category of government bodies offering 'less than 50' e-Services. The report included assessments of DEWA's e-Services, which reflected positively on the solid and stable performance of DEWA's systems, e-Service connections, requirements and time of response.

  • AU: MoneySmart website right on the money

    The Australian Securities and Investments Commission’s personal finance website, MoneySmart, has been named best Service Delivery website at the 2012 Excellence in eGovernment Awards.

    The awards recognise excellence, innovation and professionalism in the use of information and communications technology and nominations came from all spheres of government across Australia.

    Senior Manager of MoneySmart, Robert Drake said the award was a fantastic acknowledgement of ASIC’s unique approach to helping the community with money matters.

  • Brandenburg: Elektronischer Bürgerservice 'Maerker' siegt beim bundesweiten E-Government-Wettbewerb

    Der von Innenministerium und Brandenburgs Städte- und Gemeindebund initiierte elektronische Bür­ger­service ‚Maerker Brandenburg’ ist in diesem Jahr das bundesweit „innovativste eGovernment-Projekt für gesellschaf­tliche Lösungen“. Die Projektverantwortlichen wurden heute in Berlin für den Sieg von ‚Maerker’ in der entsprechenden Kategorie des 10. E-Government-Wettbe­werbs für Bundes-, Landes- und Kommu­nal­ver­waltungen geehrt, der von den IT-Firmen BearingPoint und Cisco ausgerichtet wird. Schirmherr des Wettbewerbs ist Bundesinnenminister Thomas de Maizière.

    Mit ‚Maerker’ können Bürger seit einem Jahr in den inzwischen 26 teilnehmenden brandenburgischen Kommunen per Mausklick auf Ordnungsmängel aufmerksam machen und deren Abstellung verfolgen. Über 2.300 Maerker-Hinweise gingen so bisher über das Internet bei den beteiligten Kommunen ein. Innenminister Rainer Speer beglückwünschte die Macher von Maerker zu ihrer Idee und deren engagierter Umsetzung: „Maerker zeigt, worauf es ankommt: Der Bürgerkontakt muss einfacher werden, Verwaltungsarbeit transparenter, aber auch verlässlicher und die Ergebnisse für jeden sichtbarer. Das alles bietet in erfreulichem Maße ‚Maerker’.“ Hier zeige die Kommune, dass sie sich um die örtlichen Ärgernisse der Bürger kümmere. Sie ist gleichzeitig unbürokratisch Vermittler, wenn einmal jemand anders zuständig ist.

  • CA: Saskatchewan: Estonia can teach us a thing or two about e-government

    The strength of the Saskatchewan economy is exhilarating. The province provides a plentiful supply of minerals and agricultural products that are needed worldwide and fuel the economy. In the face of a reoccurring recession in Europe and the slow recovery in the U.S., some argue that the province should take advantage of its situation and implement innovative measures to maintain long-term prosperity. One such measure is a world-class e-government.

    E-government uses the Internet to deliver services for citizens more conveniently and efficiently. We choose to use e-services because they take only minutes to complete and save us a trip to a government office. Among the “popular” ones is online payment for parking tickets.

  • e-Government zum Ausprobieren online

    Die Anstalt für Kommunale Datenverarbeitung in Bayern bietet jetzt im Internet eine Übersicht ihrer eGovernment-Lösungen und -Projekte inklusive einer Live-Demonstration.
  • Estonia: Best E-Solutions Selected by Public

    November was Good e-Service Month and brought praise for 47 digital content solutions picked by Estonian computer users as the best online solutions in the country.

    All of the e-solutions will go on to compete at the Estonian round of the World Summit Award 2011 which recognizes creative use of digital media.

    Minister of Economic Affairs and Communications Juhan Parts said the results showed that people have the greatest appreciation for services with practical benefits for them.

  • Experts Judge Porirua City Council Website Best In New Zealand

    The quality of information and services offered on the Porirua City Council website has won the Council first place from all 85 Territorial Authorities in New Zealand.

    PCC won the Supreme Award on Monday (3 May) at the Association of Local Government Information Management (ALGIM) Web Symposium in Wellington. Council Website Manager Dale Hartle, who accepted the award, says since ALGIM began the survey in 2008, the PCC website has gone from strength to strength.

    "In 2008 we came 23rd and took on board the feedback that year to where we pulled ourselves up to third place last year. We were thrilled with that ranking and of course continued to fine tune the site. Even so I was flabbergasted when Porirua City Council was named the Supreme winner that words escaped me - and I'm a Distinguished Toastmaster. It's like winning the Oscars of the web world!"

  • Gaps Persist in Evaluation Systems for E-Government Initiatives

    For the past decade, technology has been touted as the key tool for transforming governments and the citizens they serve. But in their ambitious attempts to innovate, many e-government programs have failed due to financial troubles.

    In particular, the costs of telecommunication infrastructure and human capital have hampered e-government development, according to the 2010 United Nations E-Government Survey. The survey, released this year, notes that since 2008, governments have made strides to enhance online services, and transparency still stands as the bridge to public trust.

  • Portal Wins the "Best Government Website" Award in the Middle East

    This achievement comes following the milestone accomplishment by the Federal eGovernment forranking 28th worldwide in terms of eReadiness

    The portal won the 1stplace in the category of Best Government Website Award in the Middle East and North Africa (MENA) within the Internet Awards contest held on the sidelines of the Internet and Mobile Show 2012 that ended recently in Dubai and was organized by Terrapin.

  • IN: Madhya Pradesh: State’s e-governance initiative emulative for other States

    Union Additional Secretary Information Technology Rajiv Gauba has said that the e-governance schemes implemented in Madhya Pradesh for ensuing effective services to citizens are worth emulation by other States. In this context, he specially referred to online exam for patwaris’ recruitment and e-procurement scheme.

    Gauba was speaking at state-level workshop on citizen-centric e-governance here today. Madhya Pradesh Electronics Development Chairman Premshankar Verma was the chief guest. Secretary to Chief Secretary and Secretary Information Technology Hari Ranjan Rao was also present on the occasion.

  • IN: Orissa bags award for best govt portal

    The portal helps streamline lengthy in-house processes and freed up administrative staff and budget control officers’ time by automating processing of allotment distribution

    The Government of Orissa has won the Gold Icon Award under the Best Government Portal category at the National Awards for e-Governance 2011-2012, organized by the Department of Administrative Reforms and Public Grievances (DARPG).

  • India: Karnataka: Surfing in the e-village

    The budget has proposed a stronger thrust on the Nemmadi e-governance initiative through public-private partnership. The plan is to facilitate the setting up of 5,000 common service cyber centres with a centre for each gram panchayat.

    Under the project, citizens in rural Karnataka get 39 services, ranging from pension, caste certificates, death/birth certificates and land documents to utility payments. Apart from government to citizen services, the project will include business to citizen services (insurance services, education) at an affordable cost.

  • India: Role model of government transformation

    In the area of government transformation, India is moving very fast, leapfrogging in many senses, since the introduction of National e-Governance Plan in 2006.

    In a large country, building reusable infrastructure, integrating services and transferring the knowledge present both real challenges and also good opportunities. “The scale of many projects here, such as the Unique ID programme, are huge and themselves a challenge,” says Joan McCalla, Distinguished Fellow, Internet Business Solutions Group at Cisco Systems. “But once India has gone through this, the impact will be profound.”

  • India’s best e-district right at home: Ranchi, Jharkhand

    Even the most cynical Ranchiite will be proud. In less than a month after it topped the list of Indian districts making Aadhaar-enabled payments, it is now the country’s best e-district in rural development.

    In less than two years, over two lakh electronically processed and digitally signed certificates have been issued through a network of 315 Pragya Kendras in rural and urban Ranchi, including those set up at RIMS, sadar and military hospitals. This is the highest number of digital certificates issued in an Indian district.

  • Jamaica: Countries in the Region Seeking to Replicate Customs Online System

    Jamaica is hosting a best practices workshop with a group of customs personnel from Latin American and Caribbean, who will be undertaking a pilot project of Jamaica's Customs Automates Services Online System, with a view to implementing the system in their respective customs sectors.

    The system was developed by Fiscal Services Limited (FSL), a government-owned information technology company, in response to a charge by Minister of Finance and Planning, Omar Davies, for Custom's revenue generating systems to be enhanced "to be less dependent on the central government budget."

  • JO: Award planned for best e-gov’t services to improve quality

    In an attempt to counter the decline in e-government services over the past few years, the government on Wednesday announced an award to encourage ministries and public agencies to improve e-services.

    Under the award, which will be launched next year, public agencies and ministries will compete for best e-government unit, best e-government service and best e-government project, Nader Thneibat, secretary general of the ICT Ministry, told reporters.

  • Maldives Government CIO reveals best e-Government projects

    The National Centre for Information Technology (NCIT) of Maldives celebrated its 11th anniversary today. FutureGov speaks to CIO Mohamed Shareef on NCIT’s greatest achievements and future plans.

    Shareef has been actively involved in Maldives’ e-Government development since NCIT was established in 2003 by the Government of Maldives as the main government agency for the development, promotion and propagation of IT in the country.

  • Malta lauded for best practices in ICT

    The Information Society and Media director general, Robert Madelin, lauded Malta’s track record of ICT use and for being a key player in delivering the digital agenda.

    Mr Madelin delivered a presentation about the digital agenda during a business breakfast organised by the European Union representation in Malta.

    The European Commission adopted the ‘Digital Agenda for Europe’ last May by unveiling a detailed action plan aimed to improve the competitiveness of the ICT industry by infusing a real EU-wide single market for online products and services.

  • Malta: Two e-Government services get Good Practice label

    Two of Malta’s e-Government services have been awarded the Good Practice label in recognition of proven credibility, excellence and scope of research, by the European Commission.

    They are the recently revamped customer care system and the highly used vehicle registration and licensing system, Malta Information Technology Agency (MITA) said.

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