Government Technology caught up with Benny Chacko, CIO of the Los Angeles County Probation Department, who discussed the importance of understanding your agency’s unique business needs and thinking beyond technology.
Understanding the more technical aspects of the job of a public-sector IT professional is just the beginning. Modern CIOs bring a very diverse set of backgrounds — educational and professional — to their positions, and the agencies they work for reap the benefits. CIO Benny Chacko, of the Los Angeles County Probation Department, supplemented his bachelor’s degree in computer science with an MBA in finance to broaden his skill set, and had a number of private-sector jobs before joining the county workforce. We caught up with Chacko recently at the Los Angeles Digital Government Summit, where he talked about the importance of understanding your agency’s unique business needs and thinking beyond technology.