Only 24 percent of Italians interacted electronically with public services in 2015, according to a report from Bem Research cited by business daily Il Sole 24 Ore. The figure is less than a third of the 80 percent e-government interaction seen in Denmark and Estonia, and lags well behind that seen in larger countries such as France (63%), Germany (53%) and the UK (49%). Only Bulgaria (17%) and Romania (11%) fare worse than Italy, which is still over 20 percent below the EU average of 46 percent.
The report adds that since 2008 e-government use in Italy has risen just 4 percentage points and only 12 percent of Italians sent official forms via websites of the public administration over the past year compared to 42 percent in France and 32 percent in the UK. Increasing the efficiency of e-government services in Italy could reduce public spending by around EUR 8 billion and increase GDP by half a percentage point, said the report.
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Quelle/Source: Telecompaper, 13.06.2016
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