In December 2004, the Alabama Department of Revenue began providing city and county governments with an online alternative to cumbersome and costly paper tax revenue reports. The Web-based solution allows users to view reports, charts, and graphs electronically. More than 200 Alabama local governments are now using the service. The online reports require no special hardware or software and are accessible through a basic Internet connection. The E-Gov institute selected 13 projects for Pioneer awards from a field of more than 200 nominations. Alabama was the only state to receive the honor for an eGovernment service.
"We are honored that the E-Gov Institute has recognized our local government reporting program," said Tom Surtees, Alabama Commissioner of Revenue. "Our goal is to maintain customer satisfaction, while establishing convenient and cost-effective services. This recognition, along with the positive feedback from our participating localities, reinforces our goals."
The system was developed as a result of a unique public-private partnership between the Alabama Department of Revenue and Alabama Interactive, the Montgomery-based subsidiary of eGovernment firm NIC that manages the state's official Web portal at www.alabama.gov.
"We congratulate our partners in the Alabama Department of Revenue on this well-deserved honor," said Winn McInnis, general manager of Alabama Interactive. Alabama has provided a valuable service by using technology to help local governments and the constituents they serve operate more efficiently."
Quelle: Government Technology, 06.06.2005
