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Thursday, 18.04.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001

Izmit Municipality prevents waste of time by going digital. To build a sustainable smart city that uses all its resources efficiently; Izmit Municipality, which works to increase citizens' living standards and access services more easily, has moved the zoning and building permit process offered by the Directorate of Planning and Urbanization to digital.

IT HAS BECOME EASIER AND FASTER

The system developed by the Information Technology Directorate Software and Automation team and the stakeholder company was put into service. With the connection established between the digital service and the virtual and physical service, which is a joint work of the Information Technology Directorate and the Directorate of Planning and Urbanization, the application and information process of project taxpayers, building inspection organizations and citizens has become both easier and faster.

CITIZENS CAN FOLLOW THE APPLICATION PROCESS

Thanks to the services transferred to the virtual environment, citizens can follow the current application process wherever and whenever they want, see their missing documents instantly and complete them without coming to the relevant directorate. In addition, since it transfers the status documents requested by the directorate (zoning, ground, etc.) to the virtual environment, unnecessary paper usage is reduced to a minimum.

UNNECESSARY DELAY WILL BE AVOIDED

With SMS and e-mail notifications made through the system, unnecessary delays will be prevented as citizens will know the status of the process before they come to the institution, and who has the last information about their processes when they come to the institution. In this way, citizens' problems will be resolved quickly.

APPLICATIONS WILL BE REVISED

In the future, in addition to the existing services, additional services will be introduced to facilitate the citizen's application process and subsequent process follow-up. E-Settlement and E-Appraisal Applications, which will enable citizens to access information and documents such as zoning status, building license annex, settlement, static project, floor easement, building application projects, etc. without coming to the municipality; Applications such as the Digital Archive Application, which they can access through the system when they want to review their previous applications and documents, will be revised for digital transformation.

THE NECESSITY TO COME TO THE MUNICIPALITY WILL BE MINIMIZE

In this way, citizens will be able to digitally view the progress of their license applications. Thanks to the application, the necessity of visiting the Municipality's Planning and Urbanization Directorate for reasons such as document control and fee payment will be reduced to a minimum.

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Quelle/Source: Railly News, 06.02.2024

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