According to Jeffrey Rhoda, Director of E-Government with IBM, e-government is not only about providing better citizen services, but enhancing effectiveness of the partnership between government and the private sector and creating a policy environment that allows business to thrive. Boosting efficiency through e-government is a vital part of economic policy these days, especially in developed countries that are challenged by moderate economic growth, tight budgets, increasing social costs and growing competition on a global scale.
Rhoda said that increased flexibility is key to successful e-government: "The government must not only respond better to social changes but be flexible enough to adapt to the changes in the world economy and competition among countries."
Quelle: Public Sector Technology & Management, 03.06.2005