The civic body had started the initiative to end red tapism prevalent in its offices, reduce the paper work, speed up file processing and transactions and realise its ultimate goal of `paperless office.'
Additional services and features such as an integrated collection of electricity and telephone bills through the computerised tax collection centres (CTCC) are also planned. Except establishing two more CTCCs in the city in addition to the four centres in the last two year, the civic administration has not taken any steps to achieve its goal.
A year ago, the Corporation officials conducted a meeting with bankers for the online payment of property tax and water charges. But the service is yet to come up.
Corporation Commissioner A.M. Selvam has said that administrative problems and lack of trained manpower were the main hindrances in achieving the goal of paperless office.
"But we are serious about implementing the e-governance initiative to facilitate the transition of the Corporation offices into paperless offices and make it convenient to the public."
The civic administration has planned to outsource and implement the e-governance initiative, he added.
Autor(en)/Author(s): S. Ramesh
Quelle/Source: The Hindu, 13.11.2006
