The digital divide, a term that refers to the gap between those who have access to information and communications technology (ICT) and those who do not, is a pressing global issue. However, the deployment of ICT infrastructure for smart cities plays a key role in bridging this gap, expanding access to essential services and promoting digital inclusion.
ICT-driven smart cities are urban areas that use various types of electronic methods and sensors to collect data. The insights gained from this data are used to efficiently manage assets, resources and services. This includes data from citizens, devices, buildings and assets that is processed and analyzed to monitor and manage traffic and transportation systems, power plants, utilities, water supply networks, waste, crime detection, information systems, schools, libraries, hospitals and other community work .