IfG.CC -
Institute for eGovernment

University Hospitals is one of three health systems in Cleveland working with telemedicine company HealthSpot to expand the system’s reach and give patients better, cheaper access to medical care after hours.

Or at least that’s the hope. UH just opened a telemedicine kiosk at the Friendly Inn Settlement House, a social services provider in a high-poverty neighborhood on the east side of Cleveland. For the next three months, the health system will be collecting data to determine how the kiosk affects the cost of care and the volume of patients in the hospital’s Emergency Department.

Dozens of interactive digital kiosks will be installed around downtown Austin as soon as next year through a city initiative to draw new advertising revenue.

What's happening

Austin is planning to install 50 digital kiosks in busy areas around downtown in an effort to promote "local businesses, arts, culture and civic resources," according to Anthony Segura, interim director of the Economic Development Department. Placing the kiosks downtown would carry no startup cost under a revenue-sharing model between Austin and vendor IKE Smart City that would pay for the process through advertising.

Like a giant smartphone with content tailored to the needs of Seattle citizens and visitors, a large digital wayfinding kiosk was powered up at City Hall on Thursday to demonstrate the look and feel of infrastructure that could be coming to city streets.

The dual-sided, touchscreen kiosks feature Wi-Fi access and can relay information related to transportation, community events, safety, health, arts and entertainment, and more — with advertising included.

A proposal to bring 30 interactive digital kiosks to downtown Seattle — in the hopes of enhancing public safety, wayfinding, Wi-Fi access, community engagement and more — spotlighted the potential of the devices while raising a number of questions and concerns during a Thursday meeting of the Seattle Design Commission.

Will the kiosks targeting residents and tourists in the core of the city, and potentially in outer neighborhoods, provide a meaningful benefit to the public? Or will the large screens planted alongside sidewalks and roadways further clutter Seattle’s landscape with bright light and excessive advertising?

The Seattle City Council approved a permit ordinance Tuesday that paves the way for the installation of large digital wayfinding kiosks around the urban core and eventually in neighborhoods across the city.

By a 6-2 vote, the council granted the Downtown Seattle Association (DSA) permission to install and operate the interactive media kiosks from IKE Smart City.

Planners behind a proposal to add digital wayfinding kiosks with news and information, wi-fi access, directions, and advertisements, to the streets of Seattle’s core aren’t just looking at downtown — they’re also planning for the installations in the midst of Capitol Hill’s Pike/Pine nightlife district.

Planners from IKE Smart City and the Downtown Seattle Association recently presented an update on the program to the Pike/Pine Urban Neighborhood Council. In the session, the group was presented with images showing what kiosks would like along the sidewalks near 10th and Pike and in front of the Neumos music club.

The digital kiosks will provide real-time arrival information and other civic amenities while generating revenue to support Milwaukee’s streetcar operations.

Smart City Media, LLC, and The Hop, Milwaukee’s streetcar, announced a new partnership to implement a smart kiosk infrastructure program designed to support streetcar operations while fostering stronger connections between the streetcar route and key activity centers throughout the central business district.

Marion County, Ind., citizens may be facing that experience less often at the Department of Health, thanks to a kiosk the county installed at the agency.

DERICK is an acronym for “Distributed eHealth Resource Information Center Kiosk.” A long name, but what it does is provide personalized information about health risks and access to care. It is part of Duke University Medical Center’s population health management effort, which uses technology to improve health and wellness in the community.

The "Smart kiosk supporting public services in residential areas" model aims to help people quickly and conveniently look up public services.

On September 12, Thanh Sen Ward People's Committee held a launching ceremony for the "Smart kiosk supporting public services in residential areas" model.

The model is piloted by Thanh Sen Ward People's Committee in residential group 24 and residential group 29 to promote digital transformation, build digital government, improve service quality for people and businesses; and diversify forms of public administrative service provision, bringing digital utilities closer to people.