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Donnerstag, 26.02.2026
Transforming Government since 2001

Shared Services

  • Minister Ambrose Announces the Passage of Legislation on Shared Services Canada (SSC)

    Today, the Honourable Rona Ambrose, Minister of Public Works and Government Services and Minister for Status of Women, is pleased to announce that the Shared Services Canada Act received Royal Assent on June 29th, 2012. With its passage, the Government of Canada is re-affirming its commitment to streamline, consolidate and standardize information technology (IT) infrastructure services in order to reduce costs and improve email, data centre and networks across government.

    "I am pleased that the Shared Services Canada Act has received Royal Assent," said Minister Ambrose. "We continue to move forward with our mandate to streamline IT, save money, and end waste and duplication," said Minister Ambrose.

  • MSC Malaysia SSO Cluster rakes in RM10.4bil in revenue for 2012

    MSC Malaysia’s momentum continues with its Shared Services and Outsourcing (SSO) Cluster recording RM10.4bil in revenue for 2012, a 14% jump from 2011.

    The SSO cluster reinforced its strategy at a business update press conference recently.

    This involves moving Malaysia’s SSO industry up the value chain by concentrating on high-value Knowledge Process Outsourcing (KPO) services, keeping in line with Malaysia’s transformation into a sustainable, highly competitive, high-value and high-income developed nation by 2020.

  • MY: Shared services and outsourcing set to flourish in current uncertainty

    Shared services and outsourcing (SSO) have the potential to grow despite global economic uncertainties.

    This is because companies will have to think of ways to reduce operational expenditure through strategies such as outsourcing non-core activities to remain competitive.

    A study by International Data Corp for Multimedia Development Corp (MDeC) showed chief financial officers responding that outsourcing non-core functions of companies was a key target to reduce capital expenditure as well as operational expenditure in the current economic environment.

  • National Data Centre Starts Functioning in Oman

    A National Data Centre (NDC), a key component of Oman’s ‘Digital Society’ programme and set up by the Information Technology Authority (ITA), has started functioning here.

    NDC is designed to provide a multi-tenant high availability data centre for all ministries to host their data as well as disaster recovery solution, with the objective of achieving improved business continuity for their IT systems.

  • Next Generation Shared Services in the UK

    On December 28th, 2012 the UK Government announced plans for significant changes in their corporate shared services. The Next Generation Shared Services Strategic Plan outlines how government departments and arms-length bodies will share functions to deliver potential savings of between £400 and £600m ($650-$975m) a year in administration costs.

    These cost savings will come from harnessing the benefits of shared services, including standardized processes, fewer errors, increased automation, leveraged technology, and more efficient use of resources.

  • Nordrhein-Westfalen: Oberbergischer Kreis: Zwei neue Projekte für „Shared Services“ geplant

    Zwei neue Vorhaben innerhalb des landesweiten Modellprojekts „Shared Services“ rücken die vier daran beteiligten Bürgermeister aus Marienheide, Radevormwald, Wipperfürth und Hückeswagen für das erste Halbjahr des kommenden Jahres ins Zentrum ihrer Überlegung. Ziel ist es, Kosten durch Zusammenarbeit zu senken und gleichzeitig die Effizienz zu steigern. Nachdem das Vorhaben gescheitert ist, einen gemeinsamen Bauhof für Radevormwald und Hückeswagen und einen für Marienheide und Wipperfürth einzurichten, hatten sich die Bürgermeister am Mittwoch zur Aussprache getroffen (die BM berichtete).

  • NZ: Share services, don’t amalgamate

    I have been reading with interest the reports from the council demanding the amalgamation of Heart of Gisborne, Tourism Eastland and Activate Tairawhiti.

    In my previous role as Heart of Gisborne manager, I gained a very good understanding of the importance of all three organisations but especially Heart of Gisborne. To suggest that the three organisations can be moulded into one is misguided. Each have a very important role to play. It is no more Heart of Gisborne’s role to sort out a paper mill as it is Activate Tairawhiti’s role to make sure our city streets are vibrant or run a Christmas parade. They all contribute to economic development in their respective but distinctive ways.

  • NZ: 'IT is a people game'

    Claire Govier, CIO at healthAllliance, talks about preparing the ICT team as the country’s largest shared services organisation shifts focus from regional to national operations.

    Claire Govier joined healthAlliance last year to lead a series of major technology upgrades, including the shift to the Windows 7 operating system for its 26,500 users.

    Before the end of 2013, she became its chief information officer.

  • NZ: DHBs urged to look after staff affected by shared services

    DHBs urged to look after staff affected by shared services plan

    The Public Service Association is urging District Health Boards to ensure that workers affected by a new shared services plan can be retained or redeployed within their own DHBs.

    A final proposal from Health Benefits Limited has been released which will see all DHBs moving to a single centralised system to run their operational finances, purchasing and goods supply.

  • NZ: Govt must tread carefully on data sharing - Cunliffe

    There must be tight rules around increasing information sharing between Crown agencies given that almost 100,000 Kiwis have had their personal details accidently released under this Government, Labour Leader and ICT spokesperson David Cunliffe says.

    "It will send a chill down the spines of many of those who have had their personal information mistakenly released that the Government is exploring new data sharing agreements involving 32 agencies.

  • NZ: Hawke's Bay: Region's leaders moving on as one

    Hawke's Bay's mayors have committed to looking for more opportunities to share services between their councils after this week's overwhelming rejection of amalgamation by the province's voters.

    The region's mayors - Craig Little of Wairoa, Bill Dalton of Napier, Lawrence Yule of Hastings and Peter Butler of Central Hawke's Bay, along with Hawke's Bay Regional Council chairman Fenton Wilson - met in Napier yesterday to discuss the way forward for the province.

  • NZ: Hawke’s Bay: $40,000 pledged for shared services study

    Hawke's Bay Regional Council has chosen to support a study into efficiency.

    At a packed council meeting yesterday, attended by Napier City and Hastings District councillors and a full gallery of leading Hawke's Bay business people, it agreed to contribute $40,000 towards a study into the role of local government in the region.

    The councillors want possibilities of inter-regional council collaboration and future partnerships among government sectors investigated, as well as diversification opportunities for the province's economy.

  • NZ: Otago: Potential changes could improve shared services

    Possible changes within Dunedin Hospital services should help the development of shared services for the Otago-Southland region, Southern District Health Board chief executive Brian Rousseau says.

    He was responding to questions about the impact of changes that may result from the "Putting the Patient First" report that noted a lack of cohesion among existing Dunedin services and the need for a new patient-focused vision.

  • NZ: Shared-services savings getting harder to find

    Big businesses and government departments may have cut costs by consolidating business and IT functions within shared-services organisations, but they're going to have to work much harder to see additional benefits, a healthcare industry executive has warned.

    "There's no such thing as low-hanging fruit now," Mark Reynolds, communications and engagement manager with New Zealand-based Health Benefits Ltd (HBL), warned attendees at a recent shared-services conference.

  • NZ: Small DHBs likely to lose staff in shared services plan

    DHBs outside of the main centres are likely to lose non-clinical staff as a centralised system to run their operational finances, purchasing and goods supply is implemented over the next two years.

    DHBs began consultation with staff on Friday about the national finance, procurement and supply chain programme, introduced by Health Benefits Ltd, to improve the way DHBs purchase goods and services.

    The programme is expected to save half a billion dollars over the next 10 years with all of the savings being reinvested into supporting frontline health services. Link to media release

  • NZ: Southern mayors present joint publication on shared services

    The five southern Mayors have released an informative brochure today that details how their councils have been working together since 2000 to share services, making considerable cost savings for residents and ratepayers from Clutha south.

    "Shared Services Southland and Beyond" is an informative brochure jointly produced by Environment Southland, the Invercargill City and Gore, Southland and Clutha districts’ councils.

  • NZ: State agencies to share services

    An initiative to share services across three government agencies is likely to be followed by other parts of the public sector, says State Services Minister Jonathan Coleman.

    He said the Central Agency Shared Services initiative by Treasury, the Department of the Prime Minister and Cabinet and State Services Commission begins providing finance, human resources and information and communications technology services next Wednesday.

    "It's a significant shift and we anticipate similar types of initiatives in other parts of the public sector," Dr Coleman says.

  • NZ: Waikato: Mayors look at shared services

    Shared services between councils, and not amalgamations, should be the Waikato's top priority, a long-serving mayor says.

    The region's mayors met this week to discuss the findings of four separate working parties looking at potential collaboration across councils in planning, roading, water and waste water.

    Waikato Mayoral Forum chairman, Matamata-Piako Mayor Hugh Vercoe, said the detailed reports had identified opportunities for efficiency gains, in areas such as planning, and also highlighted differences between councils in areas such as roading.

  • NZ: Wairarapa: Shared vision for councils

    Wairarapa organisations are putting together their views on the region's future governance after the Shared Services Working Party agreed on draft "visions and objectives" for the three councils this week.

    The study is being undertaken to explore governance in Wairarapa, including a possible amalgamation of the three councils, and to consider other ways the councils can work together.

  • Online Database of Shared Services Providers Launched in the US

    The CIO Council in the United States has launched an online database of shared services to help government departments find and use existing services instead of buying new ones.

    The database, called ‘Uncle Sam’s List’ (USL), offers information on shared IT services and providers in different service areas. Federal employees must log in to view the list.

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