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US: Vereinigte Staaten / United Staates

USA: USDA Announces New Technology And E-Government Advisory Council
The USDA's Office of the Chief Information Officer (OCIO) is creating a Technology and eGovernment Advisory Council to advise and offer recommendations to the Chief Information Officer on improving USDA technology and eGovernment planning and operations.
USA: USDA centralizes online user ID authentication
In the last year, the Agriculture Department has connected 30 applications to a central authentication service that manages the online identities of USDA employees and customers alike.
The Web-based Centralized Authentication and Authorization Facility provides a common platform to verify user credentials so that each application doesn’t have to duplicate the function.
USA: USDA grants aim to expand health care to rural areas
Agriculture Department grants awarded for telemedicine, distance learning projects
Telemedicine and distance-learning programs will receive a boost from $34.9 million in grants awarded by the Agriculture Department for 111 projects in 35 states, USDA announced today.
The projects aim to increase educational opportunities and expand access to health care services in rural areas, according to department officials. The funding will be provided through USDA Rural Development's Distance Learning and Telemedicine Program.
USA: USDA Initiates Automatic E-Mail Delivery Of Commodity Reports
The USDA has announced that it is now offering subscribers automatic delivery by e-mail of comprehensive Market News information.
AMS Market News provides current, unbiased price and sales information through reports that include prices, volume, quality, condition, and other market data on farm products in specific markets and marketing areas. Reports cover both domestic and international markets.
USA: USDA launches e-loan payment service for farmers
The Agriculture Department has launched an Electronic Loan Deficiency Payment service to let farmers and ranchers request loan deficiency payments online and receive them automatically in their bank accounts, eliminating the need to travel to a USDA service center.
USA: USDA provides online agricultural tools

The Agriculture Department has made available a Web-based energy estimator for irrigation to help producers manage their irrigation water resources more efficiently.
Farmers and rancher, who irrigate more than 55 million acres of agricultural land nationwide, can reap significant energy savings from improved irrigation management.
USA: USDA site to customize services for farmers, ranchers
The Agriculture Department has redesigned its Web site to improve access to agency information. It’s the first of several initiatives to provide more e-government services to farmers, ranchers and the general public.
“The computer has already taken its place next to the plowshare and tractor as indispensable to farmers,” Agriculture secretary Ann Veneman said yesterday.
USA: USDA to launch MyUSDA.gov site this summer
As part of the e-Government initiative, USDA has this week introduced a revamp of its Web site that aims to be more useful to farmers and ranchers. "The new look will be followed by improved functionality," Ag Secretary Ann Veneman said Monday about the relaunch. "We will continue adding features for users, culminating in August with the launch of 'MyUSDA.gov' to provide a customized version of the USDA homepage for individual users based on their unique needs."
USA: USDA to transfer service center workers to central IT
Beginning this fall, as many 750 former field office employees and 250 contractors will begin new jobs in the Agriculture Department's information technology services organization.
The transfer of jobs to USDA's central IT group is a new phase in the department's effort to create a common computer and network infrastructure for serving the dept's consolidated service centers. There are now 2,762 service centers across the nation, which has more than 2 million farms.
USA: User satisfaction with federal government Web sites dips slightly
But overall trend is flat, survey finds
User satisfaction with U.S. government Web sites has declined slightly from the last quarter, according to the American Customer Satisfaction Index, which measures the online performance of a variety of sites.
The latest results of the E-Government Satisfaction Index had federal government Web sites slipping to 73.3 from 73.7 in the previous quarter on ACSI's 100-point scale, according to the survey.
USA: User satisfaction with government Web sites dips

Just maintaining the status quo won't do, says researcher
User satisfaction with U.S. government Web sites dipped slightly from last quarter, according to the American Customer Satisfaction Index (ACSI), which measures the online performance of a variety of sites.
While the decline was small, it continues a trend of relatively stagnant satisfaction with federal Web sites during the past year, according to Ann Arbor, Mich.-based ForeSee Results Inc., a sponsor of the ACSI, which is produced by the University of Michigan.
USA: User satisfaction with government Web sites levels off
Latest ACSI survey reports most users are relatively satisfied with sites
Users of government Web sites report no greater satisfaction with these sites than they did four months ago, according to the most recent American Customer Satisfaction Index (ACSI), a quarterly survey of Web site users.
USA: User satisfaction with U.S. government Web sites rises

It hit an all-time high in the latest American Customer Satisfaction Index
User satisfaction with U.S. government Web sites is on the rise again, according to the American Customer Satisfaction Index, which measures the online performance of a variety of sites. In fact users are happier with those sites now than ever before, according to Ann Arbor, Mich.-based ForeSee Results, a sponsor of the ACSI, which is produced by the University of Michigan.
The latest results of the E-Government Satisfaction Index rose to 74 on the ACSI's 100-point scale, up from the previous high of 73.9 set two quarters ago, Larry Freed, president of ForeSee Results and author of the report, said in a statement.
USA: User-financed 'e-government' system proposal heads to House
A bill to establish an "e-government" system financed by fees on electronic users of public records is heading to the House for consideration.
The bill was approved 10-2 by the House Appropriations and Finance Committee and goes to the House. The committee had tabled the bill the day before
USA: Users comin' on over to e-gov sites
Government Web site users are likely to return to the sites and recommend them to other users, according to a customer satisfaction survey scheduled for release today.
This loyalty to government sites, measured by users' likelihood to return, is expected to continue as e-government strives to meet customers' needs, according to the findings of the American Customer Satisfaction Index (ACSI) E-Government Index. This fourth installment of the quarterly report, released by the University of Michigan with the American Society for Quality, CFI Group and ForSee Results, measured 53 federal sites
USA: Users find federal Web sites less satisfying
Federal Web sites are meeting fewer of the public’s needs, according to a new report released today from the American Customer Satisfaction Index.
ForeSee Results, which co-sponsors the index, found 35 percent of the 59 federal Web sites surveyed showed a decline in customer satisfaction and 33 percent remained flat in the first quarter of 2005 as compared to the fourth quarter of 2004. Research also revealed that 31 percent of the Web sites increased their customer satisfaction scores.
USA: Users more likely to recommend Fed sites
More government Web site users are likely to recommend sites, signaling an improvement in sites and e-government services, according to a survey released today.
The e-government satisfaction report, led by the University of Michigan and ForeSee Results Inc., scores Web sites using the American Customer Satisfaction Index (ASCI) methodology used for commercial ones. According to the quarterly report, government Web sites rival their commercial counterparts in customer satisfaction.
USA: Users more satisfied with Fed sites
User satisfaction with federal Web sites ranges from midrange to higher than several top commercial sites, according to a new study led by the University of Michigan Business School and ForeSee Results Inc.
The E-Government Satisfaction Index measured citizen satisfaction with 22 sites using the same American Customer Satisfaction Index methodology that is used to rank commercial site satisfaction. The federal sites in the survey ranged from the State Department portal to the National Oceanic and Atmospheric Administration's Mapfinder service.
USA: Users' e-gov wish lists shift in new satisfaction index

Citizen satisfaction with government Web sites has remained relatively flat through three quarters of 2006, but users have shifted their expectations from sites, according to a quarterly index released today.
The American Customer Satisfaction Index’s E-Government Satisfaction Index shows satisfaction ratings on 95 government Web sites scored 73.7 on a 100-point scale, slipping 0.4 points since last quarter.
USA: Using Business Intelligence to Manage Disaster Response

As shown by the aftermath of Hurricane Katrina, the federal government must implement better planning for emergency relief.
Katrina has become a household name that will forever evoke pictures of ruin and destruction. We all recall those images that came rushing into our homes through the media, often bringing tears to even the most seasoned relief workers. While reconstruction efforts have barely begun, we already have learned lessons on how to prepare for the next major disaster, and in many ways the lessons highlight the importance of business intelligence.