The government has launched an initiative to reach local authority efficiency targets through improving payments and transactional services of local councils.
The scheme, which is being implemented by Voca, aims to generate at least £2m in efficiency gains and plans to increase the uptake of automated payments within councils and reduce errors by 25%.
Local government minister Phil Woolas said: 'This project will provide real and tangible benefits for both councils and those who transact with them.
'The Office of the Deputy Prime Minister has put significant investment into the local e-government programme, laying the foundations for local government to learn how new technology can benefit service delivery and deliver efficiency gains.'
The project will be supported by nine Regional Centres of Excellence (RCEs) that are made up of representatives from a cross-section of councils in their region.
Quelle: Accountancy Age, 20.10.2005
