The Government Solutions Center awards program recognizes federal, state, local, and international public sector organizations for their efforts to deliver results-oriented government services. Representatives from the state of Kansas joined seven other national winners at an awards event on July 26 in Washington, D.C.
The Online Crash Logs system has eliminated approximately 6,000 calls per month to Kansas Highway Patrol dispatchers from the public and media representatives. Instead of answering calls and manually completing, updating, and faxing a paper crash log multiple times a day, dispatchers electronically enter and update the information once. The online service gives dispatchers more time to focus on the most important aspect of their jobs -- communicating with officers on the road and travelers in emergency situations.
"The Kansas Highway Patrol's Online Crash Logs has improved the way we release information about injury and fatal crashes investigated by the agency," said Colonel William Seck, Superintendent of the Kansas Highway Patrol. "Thanks to the new online service, we have saved more than 700 hours of staff time each month in processing and relaying crash information. This has allowed us to provide a service to our customers that is generally unmatched by similar processes."
This Online Crash Logs service was developed through a partnership between the Kansas Highway Patrol and Kansas.gov, the state's official Web site.
About Kansas.gov
Kansas.gov is the official Web site of the state of Kansas (www.Kansas.gov) and a service of the Information Network of Kansas, the agency that provides electronic solutions for the state. Kansas Information Consortium is the network manager for Kansas.gov and is a wholly owned subsidiary of eGovernment firm NIC Inc. (NASDAQ:EGOV).
Autor(en)/Author(s): Tracy Smith
Quelle/Source: Business Wire, 17.08.2006
