Selangor is moving towards becoming an artificial intelligence (AI)-powered state, with AI set to be integrated into government operations and public services to improve efficiency.
State Islamic Affairs and Digital Innovation Committee chairman Dr Mohammad Fahmi Ngah said the next phase of the state's Smart City agenda would focus on using data and AI to shape policies and improve services.
"Selangor completed 60 initiatives under its Smart City programme from 2016 to 2025, including the integration of applications and systems to monitor public assistance, as well as digital platforms for city management.
"Under the Second Selangor Plan 2026-2030, we will move towards AI Cities, a leap that Selangor will try to lead."
Fahmi said the move would complete the Smart City cycle by allowing data collected through existing systems and applications to be analysed and translated into policies, regulations and guidelines.
"A city will become truly smart if data can be analysed and translated into policies, regulations and guidelines that are more appropriate for implementation."
He said AI-powered systems would be used in government processes and public services by 2030, although the extent of implementation was still being explored.
"I am optimistic that Selangor will have AI systems of this kind in use next year."
Fahmi said the state needed more efficient ways to manage its services, with about 19,000 civil servants serving a state he described as 11 times larger than Singapore.
He said AI could help automate government processes, analyse large amounts of data and provide faster guidance on the action required.
The development of an AI City would require centralised digital infrastructure capable of collecting, storing and analysing data using graphics processing units and the latest AI technology.
Fahmi said Selangor's 5G coverage, which stood at 97 per cent, would also provide an important foundation for the initiative.
Among the applications being explored are AI-powered chatbots and agents that could provide round-the-clock access to government services, reducing the need for people to rely on social media or visit government offices.
Fahmi said the state was also developing 'Teduh' facilities for p-hailing riders, with all local authorities expected to have one by the end of this year.
The facilities are designed to provide riders with a safe and comfortable place to rest while waiting for orders, with amenities including closed-circuit television, seating, fans, charging ports and prayer facilities.
"The facilities will also serve as data collection points for the state government to better understand and safeguard the welfare of p-hailing riders.
"The initiative is being developed through collaboration between the state government, local authorities, p-hailing companies and agencies including the Road Transport Department and police," Fahmi said.
He added that Selangor was also exploring a Low Altitude Economy, including the use of drones for monitoring, delivery services and testing new drone technologies.
He said the state was establishing the Selangor Drone Port 1000 at Universiti Selangor as a centre of excellence to explore policies and regulations governing the safe use of drones below 1,000m.
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Autor(en)/Author(s): Amalia Azmi
Dieser Artikel ist neu veröffentlicht von / This article is republished from: New Straits Times, 29.08.2026
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