It may be noted that the Union Telecom Ministry had earlier rejected the Delhi Government's proposal for three-digit toll free number facility to answer all queries during the Games. It also proposed 2010 toll free number, which was also rejected. According to Chief Secretary Rakesh Mehta, the Telecom Ministry has provided a four-digit toll free number, but it is not clicking to Delhi Government's IT department. Government's Tourism department has released a 24x7 toll free number 1280 on Thursday.
As per plan, one can also lodge a complaint against a tout or an auto driver who is overcharging or for that matter to know about city hotels and tourist places. Besides providing details about Games schedules, stadia, cultural events, hotels and other tourism-related information, the helpline will also have data about various departments of the city Government and its e-governance programme.
Information and Technology department of the Delhi Government was currently working out details to make the helpline operational. Terming the helpline project as unique, Mehta said: "It has been devised to help the common man of the city find solution to many problems taking several aspects of the Government's functioning into account."
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Quelle/Source: The Pioneer, 11.09.2010
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