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eGovernment Forschung seit 2001 | eGovernment Research since 2001
To support the unprecedented urban growth in Bangalore, India’s third most populous city with a population of over 8 million, the Bruhat Bangalore Mahanagara Palike (BBMP) has been adopting various e-governance initiatives to improve governance and citizen services.

Since road infrastructure is one of the key drivers of the City’s socio-economic growth, BBMP decided to use GIS to completely transform the way it manages its road network.

Using GeoCivic Road Infrastructure Management, a solution by CyberTech, a partner of Esri, BBMP built a geo-enabled, transparent system that empowers officials with information-rich dashboards for monitoring of road activities across all wards and zones.

This solution helps BBMP reduce costs by up to 20 per cent, increase operational efficiencies and make better informed planning decisions.

Road Information System

The GIS system helpes BBMP better manage its huge expanse of road network (of nearly 7,500 kilometres) by providing a more organised management of geographically-spread road information.

The system provides a centralised, dynamic registration of accurate spatial and linear locations of road assets, that enables easy recording and modification of data. Advanced, android-based mobile applications facilitates real-time information capture from the field. These asset attributes are visually represented through advanced thematic maps, to help officials in more efficient planning and predictive road maintenance.

The system also helps BBMP officials keep track of all historical and future road works, which prevents duplicate and redundant road works and contracts.

Road Cutting Approval System

BBMP, on a regular basis, has to manually manage the permissions and monitoring of road cutting activities carried out by various service providers and private property owners.

The GIS system automates and streamlines the entire approval and management process, providing citizens and service providers with transparent tracking of applications and permissions online.

The system, through high-quality vector maps, gives BBMP an integrated, spatial view of the road work proposed, and helps officials approve, monitor and maintain the road cutting activities. Through advanced dashboards and detailed GIS and MIS reports, the system also helps users analyse pending projects across all zones and track them through completion, consequently enabling better-informed planning.

Optical Fiber Cable (OFC) Management

Over the past few years, the City has seen a tremendous increase in the laying of OFCs by various service providers. GeoCivic helps BBMP with completely automated workflows, helping officials easily track OFC projects, identifying the exact length of OFC cables and revenue charges involved, thereby enabling efficient revenue assessment and recognition. Provision for verifying the authenticity of the applicant also forms a part of the system, as the application goes through an automated approval system.

The system receives applications from prospective firms, manages approvals, accurately assesses liable revenues, automatically issues demand notices and is also integrated with the organisation’s payment gateway, thus taking care of the entire process life-cycle. With minimised revenue losses, this is expected to accrue maximum returns from the project.

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Autor(en)/Author(s): Kelly Ng

Quelle/Source: futureGov, 30.05.2014

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