A study conducted by Indian Market Research Bureau (IMRB) on the state of e-governance readiness in various central ministeries and departments found that India was at the threshold of IT initiatives at the government level with several structural changes in the existing process of governance already underway. The firm studied the efficiency of usage of IT based on the following indicies — IT preparedness, IT policy, people, IT and infrastructure and processes and IT benefits/competence acheived.
The key findings of the study were in terms of e-governance preparedness. About 61 per cent of the central ministeries and departments were found to have a precise definition of e-governance and defined it as a creator of a simple, moral, accountable, responsive and transparent (SMART) government.
Twenty-six ministeries and departments scored 128 out of 128 on e-governance, 55 per cent of the ministries and departments considered IT as one of the key areas where performance was regularly monitered by the top officials and 59.4 per cent of the central ministries and departments claimed to have created a well documentated IT action plan/policy guidelines.
Most ministries and departments had completed their basic automation in terms of PC, printers, scanners etc. IMRB study indicated that though India was currently at the first stage of e-governance readiness, levels of adoption are fairly high and were increasing rapidly.
Quelle: Public Sector Technology & Management, 22.02.2005
