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The eGovernment Authority has recently launched summer awareness campaign at the Bahrain City Center that will continue until August 2011 to facilitate public online payment for government transactions through the mobile portal (www.bahrain.bh/mobile), which is a mobile version of the National eGovernment Portal and one of the main eService delivery channels, namely: the National eGovernment Portal (Bahrain.bh), eServices Centers, Self-service kiosks, as well the National Contact Centre 80008001.

This comes in line with its initiatives in raising awareness and promoting ePayment facilities.

"The Kingdom of Bahrain enjoys a high mobile penetration rate among most age groups," stated Mr. Mohammed Ziad Asfour, Assistant Director, Marketing and Awareness Directorate at eGovernment Authority.

"Accordingly, the mobile phone has zoomed as an important and vital channel to access services, including eGovernment services. No doubt the mobile payment available via the mobile portal has contributed significantly to facilitate the process of paying fees and emerged as a modern, simple and secure means that can be utilized at any time and from anywhere," he added.

Notably, the eGovernment Mobile Portal provides 54 eService, including 8 e-payment services of government transactions, namely: Pre-Employment Health Check-up Appointment, Payment of Traffic Contraventions, Driving License Renewal, Renewal and Payment of Mailboxes, Issuing Copies of Student Certificates, Public Libraries Services, Payment of Criminal Orders and Student Exam Results. Users can also pay through the WAP or service short code to be sent as short SMS, e.g. (ELC<>Q<>CPRNo<>AccountNo and then send to 4949 for Batelco users, 88311 for Zain users; and very soon VIVA number will be dedicated for VIVA subscribers.

As for the campaign, Mr. Asfour added, "The aim of this campaign is to encourage the public to use the e-payment of fees and contraventions through the mobile, familiarize them with the registration process for this state-of-the-art mode of payment while highlighting the benefits in term of saving a lot of time and effort. Moreover, to encourage registration process through the mobile payment service, a number of valuable prizes are available for subscribers who sign up for this service at the eGovernment Authority's 15 eService centers spread in various regions of the Kingdom and the eGovernment Authority stand at Bahrain City Centre ground floor."

Mr. Asfour pointed out that ePayment trend on the eGovernment portal is specifically on the upswing, adding that ePayment via the Mobile Portal maintains high levels of privacy and security, whether through WAP or SMS text messaging service (SMS).

In order to get acquainted with the eServices offered through the Mobile Portal or to register for the mobile payment service and qualify to win valuable prizes, people can visit the eGovernment Authority booth eGovernment at Bahrain City Centre who will be available from July 17 until August 15 of this year, in addition, they can visit one of the 15 eService Centers that are belongs to the eGovernment and available at various locations among the Kingdom. Moreover, they can call the national Contact Center 80008001.

The Mobile Portal currently provides 54 eService, such as "Pay Electricity & Water, General Information and Appointments where users can get information about Cultural Events, Check Daily Commodity Price Index, Calculate Delivery Date, search Government Directory, Hotel Directory, Accredited Diplomatic Missions in the Kingdom of Bahrain, Flight Information, Calculate Body Mass (BMI). It also provides information to reach doctors, call pharmacies, hospitals and health centers, as well as Commercial Registration Inquiry, Radiology Result Status, Court Case Enquiry and Track Postal Packages.

The list of services also includes: (Unit Maintenance Request, Application for Social Assistance, Issuing Copies of Student Certificates, Check Your Blood Record, Legality of foreign Workers, Status of Foreign Worker, eConsultation to collect Public Opinion on the M-Portal, Drugs Prices, Visit eNOC enquiry, Local and International News, Ramadan Information Service, Appointments at Salmaniya Medical Complex, Immunization and Vaccines Record, Health Complaints, Student Immunization, Currency Converter, Tender Service, Prayers Timing, Electricity and Water Outage Complaints, Renewal of Commercial Registration License, Materials Testing Results (QC), University Student Exam Result, eWeather, Follow up Sanity Complaints, locations of Kiosks and Civil Services, and Survey on Mobile Porter.

Additional three new eServices will be launched during the holy month of Ramadan, such as: Timing of Fasting and Futoor hours, List of Ramadan Majlis, and Religious Events) which will also be accessible through mobile portal.

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Autor(en)/Author(s): Siba Sami Ammari

Quelle/Source: AME Info, 19.07.2011

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