During the meeting, the two sides discussed the means of further developing their relations and supporting DTCM's efforts towards eTransformation. They also discussed the role that DeG could play to develop its eServices provided to the government entities with the aim of serving the tourist sector in general and contributing to easing the needs and transaction of visitors to Dubai.
The meeting was held at DeG's headquarters at HH Ruler's Court and was also attended by Wesam Lootah, DeG Asst. Director-General, and Sumaia Khalifa Bin Hammad, DeG Director of Communication and Business Development.
Bin Humaidan said: "This visit has special importance for enhancing government connectivity through exchanging expertise with DTCM and coordinating efforts to support the emirate's growing tourist sector with more eServices required to raise the operating efficiency of this sector through capitalizing on DeG's existing potentials."
Al Marri was given a presentation of DeG's most important eServices that DTCM is currently benefiting from for running its internal operations such as the government resources planning (GRP) system, eComplain, eSuggest, mDubai, eSupport and the Unified Government Services Repository (GeSS).
Recently, DTCM signed a joint agreement for settling the fees of the tourist sector's transactions and easing its procedures via DeG's ePay portal, helping the public save the trouble of visiting its headquarters for direct payment of fees.
Meanwhile, Al Marri underlined the necessity for combining efforts and optimizing its shared services provided by DeG for developing the services offered to the tourist sector. He underscored the necessity for organizing more bilateral meetings and visits, these being optimal platforms for exchanging the best practices and exploring the potentials and expertise of DeG for achieving government integration and pushing the wheel of digital transformation forward in Dubai and the UAE.
About Dubai eGovernment:
Dubai eGovernment is a pioneering initiative in the region to provide government online services across the spectrum of corporate and community life in the emirate. Dubai eGovernment officially directs and supervises the implementation of the process of eTransformation in over 30 government entities and is one of the world's only governments to have established an official eGovernment branch in the capacity of an independent department.
Dubai eGovernment utilizes multiple innovative electronic channels to facilitate interaction and transaction with government services for citizens, residents, visitors and businesses with the goal of making the life of people much easier in their dealings with the government. The official Dubai Government public portal (www.dubai.ae) highlights government initiatives and facilitates the customers' access to more than 2000 service from the services of several government departments, while the official corporate portal of Dubai eGovernment (www.deg.gov.ae) provides information on the strategy, goals and achievements of the department.
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Quelle/Source: Zawya, 10.02.2013
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