DEWA participates in the seminars in order to exchange expertise and experiences to enhance its eServices and Smart Services, in line with Dubai Government's strategy.
DEWA came first in the Dubai Smart Government's review of the 'Dubai Government Entities' websites for 2012-2013.' This has enabled DEWA to lead the way in simplifying its transactions and making services more accessible.
Marwan Bin Haider, Vice President of IT and CIO of DEWA , presented on the role of IT in enhancing corporate performance, the modern technologies used in its development, and the role of IT in simplifying procedures to enhance government services. The team presented successful examples of Information Technology's role in enhancing DEWA 's eServices and Smart Services, building on DEWA 's mission to become a sustainable world-class utility.
"The primary goal of relying on eServices and Smart Services in DEWA , is to enhance the use of modern communications channels. By providing our team and customers with interactive platforms, we at DEWA are further promoting the use of electronic services and smart solutions, given the importance of innovation in competitiveness. DEWA is a keen supporter and implementer of evolving technology that will help improve the services we provide to our customers," said Bin Haider.
The seminars witnessed strong participation from the heads of IT departments, and staff representing various government organisations in Dubai.
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Autor(en)/Author(s): Ribal Dayekh & Ahmed Al Banna/Yanal Almir
Quelle/Source: Zawya, 11.09.2013
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