In the 21st century information age, Africa's governments and organisations have trailed the rest of the world by a colossal margin.
The integration of technology by African governments has been gradual and, in many instances, has failed to get off the ground.
Though technology might not be the sole answer for human development and good policy, it might give citizens the power to question the actions of state regulators and bring systemic issues to the fore. E-governance can add agility to service delivery.
Africa, like other developing continents, was tipped to increase its internet usage by 2010 but instead there has been a precipitous decline in the number of people who have access to an expanded broadband internet connection.
South African government departments, particularly those rendering essential services, must invest in ICT development and instigate a culture of automating information.
Understandably, unemployment and poverty, coupled with a lack of computer literacy, among other things, are the main causes of the "snail motion" progress.
The millennium development goals, which were agreed on by the UN member states, highlight the importance of ICT in advancing human development.
Our leaders should realise the advantages of integrating ICT into our society, They should fund ICT projects and increase internet access and education for the poor.
South African government departments are taking positive steps to address the digital divide. They are using their websites to render on-line services and disseminate information about their programmes and services.
The government, together with the private sector, must ensure that ordinary citizens are provided with training on how to use these ICT facilities so that they will be able to access e-governance services. This will provide " a better life for all".
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Autor(en)/Author(s): Thabang Rabotho
Quelle/Source: Times LIVE, 30.09.2010
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