Hausiku said this during a recent speech at a workshop titled?"Leadership Capacity-Development for Improved Delivery of Public Services in Africa Using ICT" held in Addis Ababa, Ethiopia from July 23 to 25, Namibia Press Agency reported.
The workshop was aimed at seeking ways in which African Union's Public or Civil Services Ministers could apply modern technologies to reinvent and re-engineer the service delivery systems to meet the expectations of citizens.
Hausiku said that in order to address challenges facing the continent, governments believed that improving the delivery of public services was critical to the achievement of national development goals which outline the long term growth aspirations of Africa.
"Africa needs to achieve speedy and sustainable development as the region is home to many of the world's poorest countries and is associated with endemic diseases such as malaria and HIV/AIDS," he said.
Despite the fact that 20 per cent of Africans live in countries experiencing severe conflict, Hausiku said Africa is now an important growth point for economic resurgence and an attractive business destination for capital.
"There are serious investors from all corners of the world who are interested in Africa. The public service needs to be responsive to the needs of investors and its citizens," he said.
Hausiku said reforms to vitalise public sectors had been taken as key measures by a majority of governments across the world.
One of these measures is redefining the role and sharpening the focus of government to enhance the service delivery capacities of public agencies by incorporating private business approaches and techniques, he explained.
Another measure includes applying modern information and communication technologies in public management processes and investing in human and institutional capacity building.
Hausiku said that to facilitate modernisation, the Conference of African Ministers of Public/Civil Services had developed the African Charter on Values and Principles of Public Services and Administration.
The Charter, which provides guiding values and principles of public service and a code of conduct for public servants, was adopted by the African Union Summit in January 2011 and has since been signed by 19 member states and ratified by three.
The Charter also encourages the efforts of member states in modernising administration and strengthening capacity for the improvement of public service.
"For it to enter into force, ratification by at least 15 member states is required. I am calling upon all member states who have signed the Charter to ratify it in the spirit of shared values," Hausiku urged.
---
Quelle/Source: Bernama, 25.07.2012
Bitte besuchen Sie/Please visit:
