By dialing 120 (Seoul Call Center), foreigners can get assistance in English, Chinese, Japanese, Vietnamese, or Mongolian from some 20 staff. The counseling service covers a wide variety of issues such as transportation, tourist attractions, immigration matters, financial transactions, and cultural performances.
The service is available from 9 am to 10 pm all year round. Calls during the off hours are automatically directed to tourist information centers. For more extensive counseling, callers are directed to relevant agencies, including the e-Government for Foreigners (1345), the Korea Tourism Organization (1330), the Emergency Medical Information Center (1339), and the Korea Migrants' Center (1644-0644).
The service will be of great help to foreigners facing difficulties adapting to life in Seoul because of the language barrier, and it is also expected to play a significant role in international events held here, a city official said.
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Quelle/Source: The Chosun Ilbo, 24.02.2010
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