Afolabi made the call at the 1st Annual National Conference on “Outsourcing’’ held in Abuja. Afolabi was represented by Dr Dere Awosika, the Permanent Secretary, Ministry of Science and Technology.
The conference, with the theme “Building a Culture of Service Through Information Technology’’, was organised by the National Information Technology Development Agency (NITDA).
“We need to promote e-governance drive of government. Officers should be encouraged to communicate their non-confidential documents, letters, minutes of meetings, request for proposals between and among themselves through their official website and with the public,’’ Afolabi said..
He said that such methods must be encouraged until sufficient skills were acquired to position them to depend solely on ICT in transacting government business.
According to him, government and governance must take full advantage of technologies to enhance efficiency in the public service.
He stressed that the civil service must join the transformation train first by digitalising the economy through its various activities, adding that the deployment of ICT infrastructure and its effective utilisation was the way forward.
Afolabi said that the administration of President Goodluck Jonathan was committed to providing the enabling environment to drive effective and efficient services and encourage citizens participation in governance.
“One major area of focus in the government transformation agenda is a massive investment in ICT infrastructure, promotion of paperless environment and improvement in the capacity of the drivers and the users of these capacities.
“Other areas of focus is the outsourcing of some non-core government process to allow for concentration and emphasis on core mandates of government,’’ Afolabi said.
He tasked participants at the conference to deliberate on fundamental problems inhibiting effective service delivery in the civil service and come up with recommendations on the way forward.
Earlier, Prof. Cleopas Angaye, the Director-General of NITDA, disclosed that a distinct outsourcing and IT Services Industry would soon evolve in the country.
Angaye noted that the Information Technology Enable Services (ITES) would be undertaken by Nigerian outsourcing companies.
He urged the head of service to be the principal champion for the development of an Information Technology Outsourcing Industry.
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Quelle/Source: The Nigerian Observer, 11.08.2011
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