Meanwhile, government agencies sent more than 17 million messages to mobile users in the Kingdom in 2012 highlighting the services they provide or raising awareness on certain issues, MoICT Secretary General Nader Dhneibat told The Jordan Times on Wednesday.
Citizens can inquire about 40 services provided by 27 public agencies using SMSs, according to the ministry.
Jordanians can obtain information by texting the code of a service or specific keyword to 94444, and then receive the information they requested via an SMS from the same short code 94444.
Codes of services can be found at www.jordan.gov.jo.
Mobile users can also access the SMS service by downloading an application providing access to the 40 services which can be downloaded from the same website.
Dhneibat said the e-government programme enables citizens to access important information on public services anywhere and anytime.
E-government services are provided by several public agencies, including the justice, interior and trade ministries, and the Borders and Residency Permits Department.
These services include allowing people to obtain security clearances and background check certificates, renew professional and commercial registrations at the Ministry of Industry and Trade, renew business licences, inquire about traffic tickets and check weather forecasts online.
In 2006, the government formally inaugurated the e-government programme with the intention of streamlining bureaucracy and enhancing access to the Internet in rural areas.
Mohammad Nasser, a salesman, regularly uses the e-government's daily weather forecast service. "I use the service to check the weather forecast, especially in winter. I think the service is efficient and I hope the government provides more such services in the future," Nasser told The Jordan Times. Samer Mustafa, manager of a garment store, voiced similar sentiments.
"I send SMSs quite often to check about water bills and traffic tickets. It is very convenient because I don't need to go to the water company or the traffic police department and wait in line or go through the hassle of finding parking space for my car," Mustafa said.
"I can do all that while I am at home and wherever I am. E-services make our lives easier," he noted.
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Autor(en)/Author(s): Mohammad Ghazal
Quelle/Source: The Jordan Times, 05.02.2013
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