Indonesia’s capital, Jakarta, will invest IDR 30 billion (US$2.4 million) on its smart city project this year, the team told FutureGov.
60 per cent of the money will be spent on building an operations centre that will help monitor and respond to complaints from citizens, said Alberto Ali, Head of Technical Unit, Smart City Jakarta. The remaining will be used for operations and human resources to run the centre, he said.
The smart city project was launched in December by Governor Basuki Tjahaja Purnama with a new website, smartcity.jakarta.go.id, and mobile apps for citizens and civil servants.
Residents are already using the app called Qlue to report complaints on traffic accidents, crime, natural disasters and sanitation by submitting location-tagged photos. Anyone can view these complaints, along with traffic conditions and CCTV footage on a map (see below) on the smart city web site.
Jakarta smart city staff will receive these reports through the new operations centre and will then send the reports to the relevant officers in the field, Ali explained. Officers will be able to monitor incoming reports on their devices using an app called Cepat Respon Opini Publik (Bahasa for ‘Quick Response to Public Opinion’).
Governor Purnama aims to integrate the six biggest city government units - transport, public utilities, health, sanitation, tax and local government - with the common operations centre by the end of the year, Ali added.
The government has also set up a new smart city unit this year with 100 employees to oversee the projects.
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Autor(en)/Author(s): Medha Basu
Quelle/Source: futureGov, 07.01.2015
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