Prolonged processing times at the Employment Department and Income Tax Office will be substantially reduced with the roll out of online digitised forms, the Gibraltar Government said yesterday. The new format will use the government’s new electronic identification cards to access the functions of the e-government portal and will launch together towards the end of June.
The first phase will focus on the filling-in and payment of forms online. Neil Costa, Minister for Employment, said at a press conference at the Gibraltar International Airport’s Wessex Lounge that delays at government offices are due to an outdated system.
“The reason that there are delays at the income tax office and the ETB is not because of the staff there, but rather because of the system that is in place,” he said. “It is inevitable that if you have a system that is paper based it will take an additional amount of time to get things done.”
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Autor(en)/Author(s): Mark Viales
Quelle/Source: Gibraltar Chronicle, 28.05.2015
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