The infrastructure, implemented by Anite, enables the IPCC to have the processes and systems in place to ensure that they follow the correct procedures.
With Anite managing the IPCC IT needs, its team of experts delivered on the requirements and helped by providing:
- An IT infrastructure to support a shadow organisation in the first three months
- An IT infrastructure for HQ and four regional offices covering 290 staff
- Web and intranet communication facilities
- Business support systems including HR and Finance
- A purpose built workflow application that defined and captured the business processes
- Full responsibility for service management, single point of contact helpdesk facility, change control management and technical refresh.
IPCC continue to lead the IT strategy and Anite handles the day-to-day running of systems, equipment and business-critical applications.
Steve Gediking, head of IT, IPCC, said: “ What has really impressed me about Anite is the commitment and sheer hard work they have put into our project - we have now come to expect this as the norm…I can now focus on the future of the IPCC and its overall IT strategy and direction.”
The IPCC took over responsibility from the Police Complaints Commission on 1st April 2004. The IPCC independently investigates the most serious complaints involving police officers. The IPCC is a significant part of the wider Police Reform Agenda intended to help make citizen-focused policing and policing excellence a reality on the ground.
Quelle: Publictechnology, 24.01.2006
