IfG.CC -
Institute for eGovernment

Last November Transformational Government set out the Government's vision for a long-term transformation of public services to provide efficient, effective services that citizens want. The scale of the change, as set out in the strategy, will not be completed overnight. The broad timing for three phases of work spanning the next eighteen months, the period to 2011 and beyond was set out in its 'Timetable for Change'.

This is a must-read document for anyone in the public sector involved in service strategy, e-Government or IT. The implementation plan takes this a step further and focuses on the immediate priorities to mid 2007.

Jim Murphy, Cabinet Office Minister with responsibility for e-Government said: 'We gave an undertaking when we launched the strategy last autumn to publish this implementation plan by April. In doing so we have reached another important milestone that shows how our ambitious public service transformation programme is not only on track but making good progress.

'We have already appointed our first Customer Group Directors - for example the Chief Executive of the Pensions Service is leading a series of cross-cutting initiatives to address services for older people. Pilot workshops for the IT Academy have been run, providing real development opportunities for IT professionals.

'There is clearly much to do, as the plan shows, but we are laying the foundations for radical change which will ultimately benefit our customers.'

The strategy is at the heart of this change, closely allied to Comprehensive Spending Review processes and led by both Ministers and officials. Taking Transformational Government forward on a day to day basis remains the responsibility of the Chief Information Officer Council and Service Transformation Board - two bodies representing both the technology and business sides of government and the wider public sector.

In November 2006, an annual report will be published, covering the year's achievements in key delivery areas and looking forward to the following year to describe the challenges ahead.

Quelle: Publictechnology, 30.03.2006