Warwick District Council has computerised 30 years of records to underpin its efforts to deliver e-government services to citizens.
The council has used a data capture system to scan and digitise 45,000 planning records and 62,970 land parcels. The data has been used in the creation of Warwick's Local Land and Property Gazeteer, a single record of all the land information in the area.
'We have also been able to communicate this information directly to residents via our online property portal and interactive map service and via the council's customer service centre,' he said.
'This improves customer service as property specific queries can be answered quickly and accurately and enables us to concentrate specialised staff resources where they are needed.'
The online property system, using data from the GeODC supplied system, allows residents to access complete histories of land and buildings, and also gives access to information on council tax rates and local services in the surrounding area.
Autor(en)/Author(s): James Brown
Quelle/Source: Computing, 20.11.2006
