The e-Pay National e-Government Project has just been launched by the ODPM.
The £1.2m ODPM-funded project aims to allow local authorities to use e-Payment solutions to make it easier for citizens and businesses to pay for services from local authorities. e-Payment also supports the
ODPM's wider agenda of e-enabling all local authority services by 2005 and specifically the payment interactions detailed in the Priority Services consultation paper. There are a broad range of payment types made by citizens to local authorities, including payments for council tax, property searches, planning applications, leisure facilities, parking, licensing etc.
The use of e-payment solutions has the potential to provide significant benefits to both councils and citizens by:
- Enhancing customer service
- Reducing the cost to councils of processing payments
The e-Pay project aim to produce really practical and useful guidance and tools that will help you to plan, select and implement e-payment solutions in your council in order to meet the priority service outcomes.
Quelle: Publictechnology, 18.11.2004
