The body responsible for handling complaints about the police has revamped its website in order to offer a new e-form service.
The site is designed to be easier to use for people making complaints, staff in the police service and other visitors. Once a complaint is submitted, the forms are forwarded by the Independent Police Complaints Commission (IPPC) to the police force concerned to be officially recorded and dealt with. Chair of the commission, Nick Hardwick, said: "Complainants will find the site much more useful as it now includes a simple to use form that they can fill in with the details of their complaint and send to us.
"For the first time there is a dedicated section for police officers and civilian staff that explains how the complaint system affects them. The site should help them if they have a complaint made against them," he said on 10 June 2005.
The commission has also introduced an information centre on the site with sections on mental health issues for policing.
Quelle: KableNET, 13.06.2005
