The plan also maps out Singapore's direction in e-Government.
Currently there are 1600 services - about 98 percent of all public services - available online.
Catering to different segments of the population, from senior citizens to couples planning to get married.
"An integrated Government presents many new, exciting opportunities to our citizens and businesses. In 2010, personalised information and services that integrate the public, private and people sectors will be delivered in a way that is best customised to users' lifestyle needs and preferences," said Raymond Lim, Second Finance & Foreign Minister.
These services will also be made available for those on the move.
New government services can accessed using your mobile phone.
Eventually these services will use a single SMS number.
But making the interface user friendly also means getting the technical complexities sorted out.
"In this iGov2010, the emphasis is about integrating the back end of these services, so that services that are delivered through the website will be even better and richer. The future we look forward to is that we can get services done with minimum clicks of the mouse instead of going through a whole array of webs to get services done," said Lim Hup Seng, Chairman of iGov2010 Steering Committee.
For businesses, a Unique Establishment Identifier will be adopted for all establishments in Singapore.
It works like a identity card (NRIC) number to identify businesses, charities and organisations.
Those without Internet access can also plug in by using the CitizenConnect Centres.
There are plans for 25 such centres islandwide.
Autor/Author: Dominique Loh
Quelle/Source: Channel News Asia, 30.05.2006
