"E-government has become the driver for improving the way government works and how it delivers services to the public," said Allan Holmes, editor in chief of Federal Computer Week. "The Keynote index for the first time establishes a performance standard and gives federal government site operators a valuable measure of how well they are servicing their online customers."
"The KG40 Index gives government organizations a benchmark against which to compare the performance of their own sites," said Bill Jones, Senior director of Public Services at Keynote. "Keynote's Indexes have become the industry standards for business, general consumer, and brokerage site performance, as well as for streaming content. We have a strong partner in Federal Computer Week that establishes the KG40 Index as the Web site performance standard in the government sector."
Navy.mil was the worst performing site on the Index, averaging 9.35 seconds last week and 11.38 the week before. Rounding out the bottom of the Index for both weeks are those of the Centers for Medicare and Medicaid Services, the Air Force, the National Park Service, and the Occupational Safety and Health Administration - all averaging over 6.0 seconds. The site for the Social Security Administration consistently delivered content errors that prevented the page from downloading completely, which may or may not inhibit further navigation by users.
The ranking of several sites jumped dramatically from one week to the next: the FAA's site moved from ninth place to 19th when its performance more than doubled, from 0.95 to 2.07 seconds; the Department of Education's site improved considerably, from 33 to 20 on the list; and the Department of Energy's site from 25 to 33 with average performance of 4.64 seconds, an increase of 87.8% from the previous week.
The overall KG40 Index average of 2.65 seconds last week is comparable to the 2.62 second performance average of 40 important business Web sites on the Keynote Business 40 Index, which measures overall health and performance of the Internet as experienced by users accessing business sites from work.
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Quelle: The Web Hosting Industry
