IfG.CC - The Potsdam eGovernment Competence Center

Abu Dhabi surpassed several international capitals to rank 13th globally out of the 141 cities included in the current ranking

For the third consecutive year, Abu Dhabi ranked as the smartest city in the Middle East and North Africa (MENA) region for 2023, according to the IMD Smart City Index released by the International Institute for Management Development (IMD) in Switzerland in collaboration with the Singapore University of Technology and Design (SUTD).

This week’s annual technology show is an ideal platform for the Abu Dhabi eGovernment to show the latest electronic and smart government services to their clients.

Abu Dhabi Tourism & Culture Authority (TCA Abu Dhabi) has teamed up with the Abu Dhabi Systems & Information Centre (ADSIC) – the Abu Dhabi government’s information technology department - to bring the Authority’s latest technological enhancements to GITEX 2016.

The new entrants included 56 federal government entities and seven local government entities.

Sixty three government entities have completed their e-linking process with the UAE Electronic Federal Network, FEDnet, developed by the Telecommunications Regulatory Authority,TRA, three years ago to provide high speed connectivity and integration between the various e-government systems of UAE government departments.

Abu Dhabi: The e-ports project committee of the Ministry of Interior held a meeting headed by Major General Ahmad Nasser Al Raisi, Director General of Central Operations at the Abu Dhabi Police and Chairman of the Victims Affairs Office. It discussed the planned installation of electronic portals in all airports in the country. The first is in operation at Abu Dhabi International Airport and will be followed by the busiest airports.

268 public schools across the Emirate of Abu Dhabi are all set to benefit from high-speed advanced Internet connectivity as the Abu Dhabi Education Council (ADEC), in collaboration with Emirates Telecommunications Corporation (Etisalat) announces the completion of an ICT Infrastructure and Technical Support Project.

The Dh330 million project aims to improve the quality of learning outcomes across schools by integrating the latest technology and offering both wire and wireless high-speed Internet connectivity.

According to a statement sent by the civic body on Sunday, this step has been taken to provide customer-centric services by providing them access to the kiosks in places that are easier for them to visit.

The new digital kiosks will enable customers to process their transactions through self-service interactive screens built at multi-faceted high technical specifications capable of facilitating transactions quickly.

The ministry’s Smartphone platform provides an integrated comprehensive link to the ministry’s website through the Unified Login mechanism (username and password) to obtain services from any channel of electronic communication, said Major General Dr. Ahmad Nasser Al Raisi, Director General of Central Operations at Abu Dhabi Police.

The Dhs330-million ICT infrastructure and technical support project provides high speed fibre optic connectivity for teachers and staff to improve the quality of education through use of advanced ICT services, officials said.

Etisalat and Abu Dhabi Education Council (Adec) have announced the completion of this ICT project, which installed more than 13,864 Internet access points in these 268 schools in the UAE capital.

The utilities sector, an underlying facilitator for all industries, has witnessed a spike in the adoption of digital technology and it is expected to climb as power demand rises to drive economic development.

Placed in this context, the World Utilities Congress, with a dedicated strategic panel on Digital Transformation and Technological Innovations, will deeper into how digitalisation will transform the utilities sector.

Accelerated by urgent demands for increased connectivity, reduced costs, and improved operational efficiency – there has been a rapid growth and development in digitalisation across the world’s key industrial sectors

With the impact of the pandemic and the increasing need of pursuing greener and sustainable alternatives, the utilities sector, an underlying facilitator for all industries, has witnessed an emergence in the adoption of digital technology in the sector, and is expected to climb as power demand rises to drive economic development.

Data, combined with innovative technologies, will help take urban life into the future

Across the globe, governments are adopting digitalisation in order to provide residents with user-friendly government services and simultaneously reduce their costs.

The digital transformation of institutions at various levels of government has been accelerated by a multitude of factors, including increasing expectations for convenient access to government services, a growing need to manage service delivery costs and the inability to serve stakeholders efficiently with physical delivery channels.

The rise in the website’s visitor turnout reflects the success of the new e-services offered by the Fund, which has contributed to increasing the number of Zakat providers, which in turn has resulted in an overwhelming escalation in the volume of the Fund’s resources year after year.

Abu Dhabi, the capital of the United Arab Emirates (UAE), has emerged as the Gulf Cooperation Council’s (GCC) prime model for smart city initiatives. The city’s journey towards technological urban transformation showcases a commitment to innovation and sustainability.

In recent years, Abu Dhabi has strategically invested in advanced technologies to enhance urban living. The meticulous integration of smart solutions in various aspects of city management, from transportation to public services, positions Abu Dhabi at the forefront of the region’s smart city landscape.

The service can help those who want to get married to book an appointment for a marriage official, a move by the Judicial Department-Abu Dhabi towards presenting a quality world-class judicial services. Those who need to make an appointment for a marriage official need to log into the Judicial Department website, select ‘e-Services’ tab, then move the cursor to Notary Public and select ‘make an online appointment for a marriage official’.

Masdar City, MBZUAI, and The Catalyst aim to support clean energy and AI startups and create special startup packages for MBZUAI graduates

The three entities will also explore a new AI and clean energy innovation center and a new accelerator program focused on AI start-ups

A new partnership between Masdar City, Mohamed bin Zayed University of Artificial Intelligence (MBZUAI), and The Catalyst, the region’s first clean technology startup accelerator, aims to drive the growth of artificial intelligence (AI), clean tech, and smart city technology, including autonomous transportation, throughout the region.

As part of the agreement, du will work with Masdar City, Abu Dhabi’s only planned and approved R&D cluster, to implement a Smart City Platform, which combines physical infrastructure, open and shared data, and smart applications to deliver unprecedented value

du, from Emirates Integrated Telecommunications Company (EITC), is partnering with Masdar City, a global leader in sustainable innovation and development, to build a 5G Centre of Excellence (CoE) in Masdar City, Abu Dhabi.

The workshop, which took place at the Ministry in its Abu Dhabi premises, reviewed the latest advantages and developments of the e-Dirham system which specialises in e-payment and collection of fees for public services.

Payments made through ministry’s website and smartphone application

Almost 134,000 fine payment transactions have been conducted via the Ministry of Interior smart application and its website between October 2014 and September this year.

“Customers have several channels to pay their traffic obligations without needing to visit a service centre,” said Lt Col Faisal Mohammad Al Shimmari, Executive Director of the ministry’s Smart Government Programme. “Customers are able to access their inquiries regarding traffic fines or traffic files for individuals and businesses.”

The Ministry of Interior's Smartphone platform was launched for all types of smart phone operating systems: Apple, Android, Blackberry and Windows. It provides many direct services to link users electronically to a number of service providers in the country, such as vehicle inspection and insurance companies. The platform also provides an integrated comprehensive link to the ministry's website through the Unified Login mechanism (username and password) to obtain services from any channel of electronic communication. Users can register once using the Single Sign-On property directly on the website or through smart phones, and gain access to all the available ministry's services.

The municipality recorded a quantum shift in the volume and level of services rendered to the public through various service delivery points at the head office or external municipal centres.

There was a record achievement in serving customers, which is an indicator of the improved quality processes made over the past year, the municipality said.