IfG.CC -
Institute for eGovernment

The website will have details of the joint reviews carried out by the Social Services Inspectorate for Wales and the Wales Audit Office.

The reviews examine how well councils provide social services for vulnerable children, elderly people, people with physical, sensory and learning disabilities, people with mental health problems, other vulnerable groups and their carers.

The Council has reached its goal 21 months ahead of the Government’s national deadline of December 2005, which is a key step in implementing e-government and the modernisation agenda.

The other medallists in the Business Achievement Awards Section were The Queen Elizabeth Hospital, King’s Lynn, and Scottish Water.

The Council said that all services to citizens can now be accessed electronically via a variety of channels, including the Council's website, over the phone by operators operating back-office electronic systems, and via public access terminals in libraries or kiosks in public places.

Introduced by Newcastle City Council and Your Homes Newcastle (YHN), new payment cards will hold a individual's details safely and securely. This means people can pay their Council tax and rent in over 130 outlets across the city, in cash at their own convenience. They can in fact pay at any PayPoint outlet or Post Office across the country – giving them even more freedom of choice.

The authority joins Birmingham and Tameside councils in beating the December 2005 e-government deadline.

A North East city is set to become one of the UK’s most connected urban centres thanks to a new digital initiative.

Newcastle City Council has partnered with connectivity specialist Purple to roll out a city-wide free Wi-Fi network, giving residents, students and visitors seamless access across council buildings, gyms, libraries, public spaces and commercial venues.

The system is powered by Purple’s ConneX App, which allows users to log in once and roam freely across hundreds of hotspots without repeat sign-ins, tackling frustrations often linked to public Wi-Fi.

Newham and Milton Keynes were two of only seven winners from 469 entrants across Europe to receive the 2008 European e-inclusion award, which were presented at the e-inclusion Ministerial conference in Vienna on 2 December, the concluding event of the Commission’s ‘Be Part of it!’ campaign.

Newham council has launched a customer relationship management (CRM) project to demonstrate how the technology can help local authorities meet e-government targets.

Newham Borough Council has given up the leadership of a local egovernment project to focus its resources on local issues.

The council had been acting as the co-ordinator and lead developer on ValueBill, a project to establish an electronic exchange of information between local authority billing agencies.

Geoff Connell, Newham's deputy head of IT, says that while the Council believes strongly in the ValueBill project, it has decided to concentrate more on local priorities.

Furthermore, in September, the Connecticut Policy and Economic Council ranked Newington’s Web site in the top 10 percent in its study of municipal Web sites throughout the state. The town came in 14th out of 159 municipalities.

The new government representative for all things e-, his main responsibility is for 'developing policy and planning for ICT (information communication technology) within Government'.

Newport City Council is a unitary authority formed in 1996, and is the 8th largest in Wales, providing all major services such as: education, leisure, housing, social services, planning and highways. There are 50 councillors - 31 Labour, 11 Conservative, 6 LibDem, 1 Plaid Cymru and 1 Independent. The council employs approximately 7,500 people and has an annual revenue expenditure of around £300 million and a net revenue budget of £193 million.

A key aim was to provide visitors and staff with quick and easy access to information they need from a wealth of data available. It's good e-government at the back-end.

Software from Zeus Technology, ZXTM, was used to standardise paths for all online documents. Seamless migration of over 24,000 documents to its new content management system would have been a labour intensive task - but this was automated using ZXTM’s intelligent scripting language, TrafficScript. Three lines of code enabled the web development team to dynamically rewrite requests that map into the new path name in a matter of hours as opposed to months - delivering a significant return on investment.

MacDonald Dettwiler Ltd (MDL), a subsidiary of Canadian firm MacDonald Dettwiler and Associates Ltd (MDA), is entering the final stages of the implementation phase of the Local Authority Modernisation Programme (LAMP) in South Norfolk District Council and Slough Borough Council and is working on a study with Waveney District Council.